Casual Administrative Assistant (Psychology Clinic)
We’re looking for a friendly and organized Administrative Assistant to join our psychology clinic team. This role is ideal for someone who enjoys helping people, staying organized, and working in a calm, professional healthcare environment.
This position would be best suited for someone looking for flexible, occasional hours rather than full-time employment or a heavily scheduled role.
About the role
As the first point of contact for clients, you’ll help keep the clinic running smoothly day-to-day. You’ll support clinicians, manage scheduling, and ensure clients feel welcomed and cared for from the moment they reach out.
The role would include one evening per week (4:30–8:30) guaranteed during the summer, along with casual shifts (daytime or evening) throughout the year to help cover vacation time or staff illness.
Key responsibilities
- Greeting clients in person and over the phone in a warm, professional manner
- Booking, confirming, and rescheduling appointments
- Managing patient intake forms and basic client records (confidentiality is essential)
- Handling phone calls, emails, and general inquiries
- Supporting billing or invoicing tasks (training provided if needed)
- Keeping the reception area organized and presentable
- Assisting clinicians and staff with general administrative tasks
What we’re looking for
- Strong communication and people skills
- Comfortable using basic computer systems (email, scheduling software, etc.)
- Organized, reliable, and able to manage multiple tasks
- Professional, respectful, and able to maintain confidentiality
- Previous admin or reception experience is required
Nice to have
- Experience in a healthcare or clinic setting
- Experience working with Jane software
- Customer service background
What we offer
- Supportive and welcoming team environment
- Training provided for clinic systems and procedures
- Meaningful work supporting mental health care in the community
- Flexible scheduling options (depending on clinic needs)
Pay: From $20.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Language:
Location:
- Sherwood Park, AB (required)
Work Location: In person
