Only those candidates with flexibility in their availability, including evenings and weekends will be considered.
Position Summary: We are looking for a full time or part time employee who has an aptitude to function in a very busy environment including, answering phones, assisting Guests and Team Members as needed. This position requires the ability to multitask while focusing with meticulous attention to detail in creating The Spa Ritual experience for our Guests. Outstanding customer service, communication skills, computer proficiency, effective time management and suggestion selling skills are required.
Qualifications:
- At least 2 years experience in customer service with an emphasis in reservations/event planning; Hotel Concierge experience an asset
- Sales experience is an asset.
A professional who:
- Has exceptional interpersonal skills and telephone manner
- Has a passion for dealing with Guests and understands the importance of exemplary customer service and exemplifies our philosophy of providing gracious hospitality
- Handle challenges with poise, grace, and sound judgement
- Works well as part of a team committed to honesty, integrity, and professionalism
Job Types: Full-time, Permanent
Benefits:
- Company events
- On-site parking
- Wellness program
Schedule:
- 5-8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Work remotely:
Pay: $17.00-$20.00 per hour
Benefits:
- Company events
- On-site parking
- Wellness program
Experience:
- Customer service: 2 years (required)
Work Location: In person
