Business Coordinator
Timeless Furniture Corporation | Calgary, AB
At Timeless Furniture, we don't just build furniture—we create spaces where people connect. Every piece we manufacture is handcrafted, and every project is unique. Behind every successful project is someone ensuring that hundreds of details come together seamlessly.
We're looking for an exceptional Business Coordinator to become the communication and organizational hub of our company.
Job Overview
As our Business Coordinator, you'll play a key role in keeping our projects moving from estimate approval through to final delivery and installation. You'll be the connection between our customers, suppliers, the office, and our production team—ensuring everyone has the information they need and every detail is accounted for.
No two days are the same. One moment you'll be preparing a quote, the next you'll be scheduling production, checking in fabric, coordinating a delivery, answering customer questions, or creating a work order for the shop.
Success in this role comes from staying organized, thinking ahead, communicating clearly, and remaining calm while managing multiple priorities. If you enjoy bringing order to a fast-moving environment and find satisfaction in keeping everything on track, you'll love this role.
Responsibilities
- Prepare customer estimates and quotations.
- Create detailed work orders, ensuring all specifications are accurate before production begins.
- Review work orders with customers and obtain final approvals.
- Respond to customer inquiries by phone and email.
- Provide project updates and manage customer expectations throughout production.
- Coordinate production schedules and support the shop team with job-specific information.
- Schedule site measures, deliveries, and installations.
- Create invoices and maintain accurate project documentation.
- Order project-specific materials to ensure jobs stay on schedule.
- Monitor inventory levels and reorder production materials as needed.
- Receive and check in incoming fabrics and materials, ensuring quantities and specifications are correct.
- Maintain accurate project information across multiple systems.
- Communicate with customers, suppliers, and team members to keep projects moving efficiently.
- Identify opportunities to improve processes and workflows.
- Assist with testing and implementing AI tools and new technology to improve efficiency.
Skills & Qualifications
We're looking for someone who:
- Is exceptionally organized and detail-oriented.
- Can confidently manage multiple priorities in a fast-paced environment.
- Remains calm, positive, and level-headed under pressure.
- Thinks ahead and anticipates what needs to happen next.
- Takes ownership of their work and follows through on commitments.
- Enjoys solving problems and finding solutions.
- Communicates professionally with customers, suppliers, and teammates.
- Learns new systems quickly and embraces technology.
- Enjoys improving processes and finding more efficient ways to work.
- Takes pride in producing accurate, high-quality work.
The following experience would be considered an asset:
- Administrative, business coordination, operations, or project coordination experience.
- Project management experience.
- Customer service experience.
- Estimating or quoting.
- Work order creation and management.
- Scheduling and logistics coordination.
- Purchasing and inventory management.
- Experience with QuickBooks, CRM software, or project management software.
- Experience in manufacturing, furniture, construction, interior design, or a production environment.
At Timeless Furniture, we're building more than furniture—we're building a company that's committed to quality, continuous improvement, and delivering an exceptional customer experience.
We're a family-owned business that believes in working together, taking ownership, and always looking for better ways to do things. As we continue investing in AI and technology, you'll have the opportunity to help shape how we improve our systems while becoming an important part of a supportive, collaborative team.
We offer competitive compensation, health and dental benefits, opportunities for professional growth, and the chance to make a meaningful impact in a growing company where your ideas matter.
If you're someone who enjoys creating order from complexity, takes pride in getting the details right, and wants to build a career with a company that's always looking ahead, we'd love to hear from you.
Please submit your resume along with a brief cover letter telling us why this opportunity interests you and why you'd be a great fit for Timeless Furniture.
Pay: $50,000.00-$65,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
