Job Overview
We are seeking a dedicated and enthusiastic Insurance Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our clients.
Duties
- Point of Contact of Agency P&C and commercial Insurance clients.
- Provide outstanding customer service by responding to new quotes , billing and policy change inquiries via phone, email in a timely manner.
- Collaborate with internal teams to resolve customer issues, ensuring a seamless experience throughout the customer journey.
- Maintain accurate records of customer interactions and transactions, ensuring compliance with company policies.
Experience
- Previous experience in customer service or a related field is preferred, particularly within financial services .
- MUST have OTL licens or Willing to get with in two weeks.
If you are passionate about delivering exceptional service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Types: Full-time, Part-time
Pay: From $25.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Licence/Certification:
Work Location: In person
