We are looking for a Warehouse Customer Service Clerk to join our client's team in Mississauga, ON.
Previous Customer Service work experience within the Transportation/Warehouse/Logistics industry is required.
Pay: $23.85/hour
Shift: 8:30am-5:00pm Monday-Friday - must be flexible with amount of hours per week, may range from 20-40 hours.
Responsibilities:
- Managing customer inquiries
- Booking appointments
- Managing customer profiles
- Processing orders - manual entry and EDI management
- Arranging carriers for customer pick-ups
- Building truck loads for shipping - consolidating/managing freight
- Problem solving to achieve customer satisfaction
- Investigating complaints and providing solutions
- Producing/managing documentation and reports
- Arranging/tracking courier shipments
- Inventory validation, inbound reception, and customer communication
- OS&D investigation/resolutions/follow-up
- Other duties as required
Qualifications:
- Previous experience in a Customer Service role within the Transportation/Warehouse/Logistics industry
- Strong computer skills (specifically MS office, Excel and Outlook)
- Superior communication skills (written and verbal)
- Excellent administrative and data entry skills
- High attention to detail
- Excellent organization and planning skills
- Able to work in a fast-paced environment
- Able to work 20-40 hours per week
- Knowledge of operational systems such as WMS asset
- Knowledge of AIB or other food grade compliances
Apply today for a great Customer Service opportunity!
This position is for a new position with our client. By applying to this position you agree to allow Breakaway Staffing to contact you via email, text, or phone call communication regarding this job application.
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Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.
