Company Overview
EmpowerFit is a leading women's health and fitness studio dedicated to empowering our members through exceptional fitness experiences and a supportive community. We are expanding our team and seeking a dedicated Evening Studio Coordinator to enhance our member experience during evening hours.
Position Summary
The Evening Studio Coordinator plays a vital role in ensuring the smooth and efficient operation of the EmpowerFit studio during evening hours. This part-time, in-person position is responsible for providing comprehensive front desk coverage, supporting an exceptional member experience, maintaining studio flow, assisting coaches and administrative staff, and completing essential end-of-day tasks. The ideal candidate will foster a calm, organized, and welcoming environment for all members and staff.
Key Responsibilities
◦ Warmly welcome and check in members upon arrival.
◦ Answer phones, texts, and emails promptly and professionally, utilizing established scripts and systems.
◦ Assist members with bookings, basic administrative tasks, and general inquiries.
◦ Support clinic and studio operations as needed to ensure a seamless member journey.
◦ Maintain a clean and tidy front desk area and common spaces throughout the evening.
◦ Reset studio spaces efficiently between classes to prepare for the next session.
◦ Perform light cleaning and execute end-of-day closing tasks according to established checklists.
◦ Ensure a calm, organized, and positive evening environment.
◦ Assist with WellnessLiving tasks as trained, including member management and scheduling.
◦ Escalate urgent issues to the administrative team lead for timely resolution.
◦ Provide general support to coaches and administrative staff as required.
Schedule
- Days: Monday – Friday
- Hours: 4:00 PM – 9:00 PM
- Type: Part-time evening position
- Location: In-person at EmpowerFit (Sherwood Park)
Qualifications
- Experience: Previous front desk, customer service, or administrative experience preferred; entry-level candidates with strong interpersonal skills encouraged to apply.
- Skills:
◦ Excellent communication and interpersonal skills.
◦ Strong organizational abilities and attention to detail.
◦ Proficiency in basic computer applications; ability to learn new software quickly (e.g., WellnessLiving, Slack, Asana, Jane).
◦ Ability to work independently and as part of a team.
◦ Proactive and problem-solving mindset.
◦ Must be able to work the proposed evening schedule consistently.
Benefits & Perks
- Competitive hourly wage, free EmpowerFit membership after probation, casual wear and onsite parking
Application Process
Interested candidates are invited to submit their resume and a cover letter outlining their suitability for this role to [email protected]
Pay: From $16.50 per hour
Benefits:
- Casual dress
- Company events
- On-site gym
- On-site parking
Work Location: In person
