The Granite Club is looking for a full time Granite Gear Attendant – Sales Key Holder who will be responsible for overseeing the day-to-day operations of the Granite Gear retail outlets, ensuring adherence to the controls and accounting practices in place which provide a secure and profitable business. Lead Granite Gear staff in providing a consistently high level of service, ensuring they are fully knowledgeable of the products and services available. Under the direction of the Retail Manager, provide support as requested for retail in Salon and Barbershop at the Granite.
What’s in it For You?
- Collaborative & Engaging Work Environment: Join a culture that values innovation, teamwork, and continuous improvement.
- Exclusive Perks: Enjoy discounted memberships at GoodLife Fitness, as well as preferred rates on auto and home insurance.
- Vibrant Employee Events: Participate in a variety of inclusive and exciting events that celebrate our culture.
- On-Site Culinary Experience: Access to healthy, delicious meals daily at our Employee Cafeteria.
- Convenient Indoor Parking: Complimentary indoor parking to make your commute easier.
- Competitive Total Rewards Package
- Comprehensive Health & Dental Benefits: Flexible coverage options with a Health Care Spending Account (HCSA) to suit your individual and family needs.
Primary Responsibilities
- Interact with Members, assess and assist with meeting their needs.
- Setup, repair, and maintain Members’ sporting equipment, ensuring their equipment is serviced safely and to the manufacturer’s specifications.
- Supports the Retail Manager in ensuring retail areas under their supervision are appropriately stocked to meet Member interests and needs.
- Maintains attractive, orderly appearance of the outlets with particular emphasis on merchandising.
- Initiates and oversees controls in the outlets such that losses and shrinkage are minimized and total profits are maximized.
- Keeps Retail Manager apprised of operational challenges and concerns.
- Ensures all transactions are made at point of sale at time of purchase.
- Maintains a system of checks on business transactions.
- Ensures monthly inventory counts are conducted in a timely and responsible manner; investigates and corrects discrepancies in the count.
- Ensures retail Staff are supplied with and outfitted in a uniform, including a nametag.
- Educates retail Staff on customer service and product lines, ensuring exceptional customer service and up-to-date product knowledge.
- Ensures outlets are maintained to the highest standards of repair, maintenance and cleanliness. Report all deficiencies to Retail Manager.
- Other duties as assigned.
Required Qualifications
- Highly organized self-starter, with a ability to solve problems and remain flexible
- Strong interpersonal skills and ability to work independently and as a member of a team
- Aptitude for and experience in marketing, promotion, and merchandising for a high-end market and clientele.
- Excellent verbal, written, and managerial skills with the ability to communicate with various departments and levels within the organization.
- Highly customer/Member service orientated.
- Computer aptitude with an ability to use Word and basic Excel spreadsheets. Experience with POS software is a definite asset.
- Excellent oral and written English.
- Flexible to work variable shifts; evenings, weekends and holidays
Compensation
- The hourly rate for this position is $24.19.
About the Granite Club
The Granite philosophy of uncompromising quality is showcased in its state-of-the-art athletic facilities, world-class events and programs for all ages, delectable dining experiences and personalized services, each tailored to suit the varied needs and desires of its diverse and sophisticated Membership.
The Granite Club is Canada's premier private Members' family, athletic, recreation and social club. Located in north Toronto, we offer our 12,000 Members the highest standard of facilities, programs and services.
We strive to recruit enthusiastic, dedicated individuals with a passion for providing exceptional service. We’ll reward all your hard work with a competitive salary and extensive benefits.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
As part of Granite Club policy, a condition of employment is to perform a criminal background check and a vulnerable sector search demonstrating a satisfactory criminal record prior to commencing employment.
The Granite Club is committed to providing fair and accessible employment practices. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided based on the information you provide to the Granite Club Recruiter.
We thank you in advance for your interest in our opportunity!
