Company OverviewWith a history spanning more than 35 years, located in Delta, BC, Harbour Link Container Services Inc. is a family owned and operated company with a strong reputation for customer service, reliability and delivering seamless container transport, container storage and handling services. Harbour Link is an equal opportunity employer and a leading provider of drayage and off dock services at the Vancouver Gateway to the import/export container shipping community.
About the RoleWe are a looking to fill a permanent full-time position of Transportation Coordinator.This position will be of interest to persons with experience in the field of import/export logistics as well as to recent graduates of Transportation Management or Transportation Logistics programs from post-secondary institutions such as BCIT, Kwantlen Polytechnic, and University of British Columbia etc.
Job Duties
-
Arrange transportation services directly with customers, marine terminal operations, brokers and others in the supply chain.
-
Accurate data entry into our customer service/dispatch software.
-
Billing and facilitating cross-border shipments into the USA.
-
Work individually to prioritize own work as well as collaborate with the operations team.
-
Verify and reconcile shipment data.
-
Respond promptly to customer inquiries.
-
Communicate updates to dispatch plans with colleagues and customers.
-
Support management in improving processes and expanding the customer base.
Qualifications
-
Education/experience in Transportation Management or Logistics.
-
Ability to work in a fast-paced environment.
-
Previous customer service experience.
-
Strong attention to detail.
-
Problem solving in a changing environment.
-
Intermediate Microsoft Excel knowledge.
-
Professional communication in both written and spoken English.
HoursFull – time Monday to Friday shifts between 7:00 am to 6:00 pm, can change based on operational needs
Location7420 Hopcott Road,
DELTAJob Types: Full-time, Permanent