Massage Addict is a modern, professional therapeutic massage clinic. The Guest Service Associate has the overall responsibility of keeping everyone – RMT’s & Clients – coordinated and running efficiently. It is essential that the successful candidate has the ability to multi-task, is extremely organized and has excellent verbal communication skills. They must be professional, reliable, and able to deal with customer service and conflict resolution.
Front Desk Responsibilities
- Providing excellent client service.
- Assisting our massage therapists & keeping their work flow efficient and organized.
- Doing laundry and cleaning the clinic so that it always looks its best
- Closing out the cash at the end of the day, balancing credit cards & finalizing paperwork.
Specific Job Tasks & Responsibilities
- Answer telephone, screen and direct calls, take and relay messages
- Provide clinic information to caller
- Ability to explain/sell memberships (it’s easy!
- Ensures knowledge of staff movements in and out of the clinic
- General administrative and clerical support
- Schedule appointments, working with appointment software
- Tidy and maintain the clinic
- Ability to multi-task, stay organized, and problem solve under pressure
Job Types: Part-time, Permanent
Pay: From $17.60 per hour
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
