CGI is a global business and technology service provider with $11.5B in revenues. CGI is on a mission to help financial services organizations focus on servicing their clients. CGI supports 15 of the top 20 banks worldwide and our top 10 banking clients have worked with us for 26 years on average. Our clients have seen the value and commitment we bring through our products. This is why nearly $1.6 trillion in assets managed through CGI's portfolio management, investment fund and asset management solutions.
This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 2 day per week - subject to change at any time.
Your future duties and responsibilities
- Lead and coordinate end-to-end release management activities across multiple applications, platforms, and environments.
- Plan, schedule, and manage software releases to ensure timely and successful deployments with minimal business disruption.
- Collaborate with Development, QA, DevOps, Infrastructure, and Operations teams to align release activities and delivery timelines.
- Manage release calendars, deployment schedules, and production readiness activities.
- Ensure compliance with change management, governance, security, and operational standards throughout the release lifecycle.
- Coordinate go-live activities, deployment validations, rollback planning, and post-release support.
- Monitor release progress, identify risks and dependencies, and proactively resolve issues impacting delivery timelines.
- Facilitate release planning meetings, status updates, and stakeholder communications.
- Maintain release documentation, deployment procedures, change records, and operational readiness artefacts.
- Support CI/CD implementation and continuous improvement initiatives to streamline release and deployment processes.
- Work closely with project managers, product owners, and business stakeholders to ensure alignment between release scope and business priorities.
- Conduct post-release reviews and drive process improvements to enhance release quality, stability, and efficiency.
- Ensure production stability by coordinating incident management and release-related troubleshooting activities.
Required qualifications to be successful in this role
- 5+ years of experience in IT, software development, project management, or program management roles.
- 2–3+ years of hands-on experience in Release Management, Change Management, or DevOps environments.
- Proven experience managing application and infrastructure releases within Agile, Scrum, or SAFe delivery frameworks.
- Experience collaborating with cross-functional teams, including Development, QA, Operations, Infrastructure, and Business stakeholders.
- Strong understanding of the Software Development Life Cycle (SDLC) and release governance processes.
- Knowledge of CI/CD tools and deployment automation platforms such as Jenkins, Azure DevOps, GitLab CI/CD, or similar technologies.
- Experience coordinating production deployments, release schedules, change approvals, and operational readiness activities.
- Strong problem-solving, risk management, and troubleshooting skills.
- Excellent communication, stakeholder management, and coordination abilities.
- Ability to manage multiple releases and priorities in fast-paced enterprise environments.
Preferred Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field.
- Familiarity with cloud platforms such as Azure, AWS, or GCP.
- Knowledge of ITIL processes, change management, and incident management practices.
- Experience with automation, DevOps methodologies, and continuous delivery practices.
- Relevant certifications such as ITIL, PMP, Scrum Master, SAFe, or Release Management certifications are considered an asset.
"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000–$130,000. This role is an existing vacancy."
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Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
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