Job Summary
Join our dynamic medical cosmetic clinic as a dedicated Administrative Coordinator! In this vital role, you will be the welcoming face of our clinic, ensuring smooth daily operations and exceptional patient experiences. Your energetic approach and attention to detail will help coordinate appointments, manage patient records, and support clinical staff—all while maintaining a lively, positive environment. This paid position offers an exciting opportunity to be part of a thriving healthcare setting focused on aesthetic excellence and outstanding service.
Duties
- Greet patients warmly and handle all front desk responsibilities with enthusiasm and professionalism
- Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls efficiently
- Maintain accurate electronic medical records using Epic software, ensuring confidentiality and compliance
- Coordinate patient check-ins and check-outs, verifying insurance details and updating personal information
- Assist with administrative tasks such as billing, appointment reminders, and processing payments
- Support clinical staff by preparing patient files and ensuring all documentation is complete and organized
- Handle correspondence via email or phone, providing clear information about procedures and clinic policies
Skills
- Proficiency with Epic electronic health record systems or similar medical software platforms
- Strong knowledge of medical terminology relevant to cosmetic procedures and treatments
- Experience with Dentrix or other dental/medical office management software is a plus
- Previous experience as a dental receptionist or in a busy medical office environment preferred
- Excellent communication skills for engaging with patients, staff, and vendors across multiple channels
- Ability to manage multi-line phone systems efficiently while maintaining a friendly demeanor
- Solid administrative experience in healthcare settings, including appointment scheduling and record keeping
This role is perfect for motivated individuals eager to contribute to a vibrant healthcare team. If you thrive in fast-paced environments, excel at multitasking, and are passionate about providing outstanding patient service, we want to hear from you!
Pay: $18.30-$28.49 per hour
Benefits:
- Municipal pension plan
- On-site parking
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have previous experience managing a medical cosmetic clinic?
Experience:
- Aesthetic treatments: 1 year (preferred)
- Sales: 1 year (preferred)
Language:
- filipino (preferred)
- Korean (preferred)
- Mandarin Cantonese (preferred)
Work Location: In person
