Your Opportunity:
The IOC (Integrated Operations Centre) will provide oversight to system flow and capacity. This team will monitor capacity and patient flow, but most importantly, it will take steps to remediate bottlenecks in the system. Working together, the Capacity Lead and EMS work together to assign location to EMS crews based on patient need, appropriateness and capacity issues. This position will have a huge impact to patient flow and quality care through the Calgary Zone. Reporting to the Manager of the IOC, the Assistant Head Nurse – Capacity Lead will: Work in collaboration with executive administrators, physicians, acute care site managers/flow coordinators, rural site managers, nurse clinicians, transition services and RAAPID, the successful applicant is responsible and accountable for providing direction leadership and organization around Calgary zone capacity management, in collaboration with EMS. Liaises with all acute care and rural sites to assist with input, throughput and output of patient care in the health system. Actively monitors the patient flow through the system by working collaboratively with EMS supervisors, EMS crews, managers, nurse clinicians, physicians, transition services, and other appropriate members of the healthcare team, to synthesize the information available to identify bottlenecks in patient flow across the zone/sites/units and work to address and resolve them. Be responsible for the organization and leading IOC Capacity Huddles remotely. Be responsible for initiating escalation protocols when significant bottlenecks in patient flow are identified. Be a point of contact and escalation resource for ED Charge/Clinicians and Executive Leadership. Attention to detail is a much-needed attribute of the successful applicant.
Description:
As an Assistant Head Nurse, you will be responsible for staff assignments, patient flow and acting as a role model, clinical resource and advocate for nursing staff. In addition to providing frontline nursing care, as required, you will take a leadership role in the promotion of quality patient care and the implementation of operational priorities. Your in-depth knowledge and skills, advanced judgment and clinical experience, will assist in providing solutions for complex health care issues at all levels with patients, interprofessional teams, administrators and policy makers. You will play a key role in providing safe, quality patient and family centered care while reflecting the shared vision and values of AHS.
- Classification: Assistant Head Nurse
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Union: United Nurses of Alberta
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Unit and Program: Calgary Integrated Operations Centre (IOC)
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Primary Location: Southport Tower
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Location Details: As Per Location
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Multi-Site: At (UNA only)
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FTE: 1.00
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Posting End Date: 15-JUN-2026
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Temporary Employee Class: Temporary Full Time
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Date Available: 20-JUL-2026
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Temporary End Date: 31-DEC-2026
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Hours per Shift: 11.08
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Length of Shift in weeks: 12
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Shifts per cycle: 40
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Shift Pattern: Days, Nights, Weekends
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Days Off: As Per Rotation
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Minimum Salary: $46.05
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Maximum Salary: $63.02
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Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).
Additional Required Qualifications:
A minimum of 1-2 years of an acute clinical leadership role, within the last 2 years. (For instance: ED Charge/Clinician, Acute Care Clinician, Flow Coordinator/Site Management). Demonstration of a thorough understanding of patient flow and capacity management and how to independently navigate and identify solutions. Only applicants who submit a cover letter and resume will be considered.
Preferred Qualifications:
Recent ED Charge/Clinician experience (within the last year). ED Charge experience to be consistent within the last year (i.e. shifts worked as the designated charge nurse in ED at regular intervals - ex) 8 shifts per month)
