Job Summary
We are seeking a dedicated and experienced Shift Manager to oversee daily operations in our restaurant. The ideal candidate will have a strong background in food service and team management, ensuring that our customers receive exceptional service while maintaining high standards of food safety and quality. As a Shift Manager, you will play a crucial role in leading your team, managing the kitchen, and ensuring smooth operations during your shift.
Responsibilities
- Supervise and coordinate daily restaurant operations to ensure efficiency and quality service.
- Oversee food preparation and cooking processes to maintain high standards of food safety and quality.
- Manage cash handling procedures and ensure accurate transactions using the POS system, including Micros POS.
- Train, mentor, and evaluate staff performance, providing guidance on customer service and food handling best practices.
- Conduct interviews for new hires and participate in the onboarding process for new team members.
- Maintain cleanliness and organization in both front-of-house and back-of-house areas.
- Address customer inquiries and resolve any issues promptly to ensure a positive dining experience.
- Implement policies and procedures to enhance operational efficiency while adhering to health regulations.
Skills
- Proven experience in food preparation, cooking, and food handling within the food industry.
- Strong supervisory experience with a focus on team management and leadership.
- Excellent customer service skills with the ability to handle difficult situations effectively.
- Familiarity with cash handling procedures and point-of-sale systems (Micros POS preferred).
- Knowledge of food safety regulations and best practices in restaurant management.
- Experience in interviewing candidates for various positions within the restaurant environment.
- Background in hospitality, including hotel or barista experience, is a plus.
- Ability to work collaboratively with a diverse team while fostering a positive work environment.
Job Type: Part-time
Pay: From $17.60 per hour
Work Location: In person
