Summary:
To receive samples from clients in a professional manner and enter them into the MaxxLims within the same day of reception.
Key Accountability/Responsibilities:
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Enter all samples into a MaxxLims system according to established Standard Operating Procedures in shortest time possible;
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Inspect the document requirements and communicate any abnormalities or unacceptable conditions to the project manager teams or to client directly;
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Sample received must be prioritised according to holding times and rush (24hrs, 48hrs, 72hrs) or regular turnaround;
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Ensure all test codes are entered accurately and rapidly such that turnaround times can be respected and client satisfaction maintained;
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Once samples have been entered into the MaxxLims, send a confirmation to the client;
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Send out any tests that require subcontracting to an accredited laboratory that has been designated by supervisor;
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Occasionally receive clients in a friendly and professional manner at the reception area;
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Work in a team with the customer service group (project managers/assistants) to ensure that all samples received are entered into the MaxxLims within the same day of reception;
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Assist with bottle order preparation and front office reception tasks (if required);
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Follow and maintain the organisation's quality assurance policies and procedures;
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Participate in the continual development for optimising sample entry tasks;
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Other responsibilities as assigned by their supervisor.
Skills and Knowledge:
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DES or its equivalent;
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Laboratory experience is an asset;
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Very good computer skills;
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Excellent communication and organisational skills.
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Applicant must be a reliable, responsible and a motivated individual capable of establishing priorities and working in a team;
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Energetic personality that can manage and enjoys working with stress and tight guidelines in a professional manner.
Work conditions:
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Full time position (37.5 hours);
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Schedule: Monday to Friday 10AM to 6PM (available for overtime 1-2 hours/day and Saturdays on rotation)
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Ability to work on your feet for long hours;
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Ability to lift coolers going up to 50lbs.
#IND5
