Join Our Team: SAMRU West Gate Staff (FOH & BOH)
Join a vibrant, inclusive campus community.
SAMRU operates three dynamic student-run food and beverage spaces in Wyckham House, and we are hiring for two of them: West Gate Social (a vibrant counter-service lounge and social hub) and West Gate Perks (a cozy coffee kiosk). In this role, you will provide exceptional customer service and efficient kitchen support across both locations, handling both Front-of-House (FOH) and Back-of-House (BOH) responsibilities.
Position Details
Status: Part-time
Wage: $15.50/hour + a share of the West Gate tip pool
Term: August 2026 - April 30, 2027
Operating Hours:
○ West Gate Social: Monday to Thursday 11:00am–9:00pm, Friday 11:00am–7:00pm
○ West Gate Perks: Monday to Friday 8:00am–4:00pm
○ Occasional evenings and weekends for special events.
Preference will be given to candidates whose availability best aligns with our operational hours.
Key ResponsibilitiesFront-of-House (FOH) Operations
● Customer Experience: Engage with customers in a friendly, approachable, and professional manner, providing exceptional and efficient service.
● Order Preparation: Prepare and serve a variety of beverages - including espresso/coffee drinks and alcoholic beverages - with care, accuracy, and consistency.
● POS & Cash Handling: Take customer orders with strong attention to detail and speed, handling cash and electronic transactions responsibly.
Back-of-House (BOH) & Kitchen Support
● Food Prep & Cooking: Prepare ingredients, cook, and plate lounge menu items accurately and efficiently.
● Cleanliness & Sanitation: Maintain a clean workspace, perform dishwashing duties, and strictly adhere to food safety, sanitation, and health guidelines (AGLC and AHS).
● Teamwork: Collaborate closely with the team to ensure smooth, seamless operations between the kitchen and counter.
Who We’re Looking For
● Previous customer service experience in a fast-paced environment; food and beverage background preferred.
● Ability to work quickly, multitask and stay organized during peak, high-volume campus rush hours.
● Great attention to detail, especially regarding hygiene, food safety, and recipe consistency.
● Reliable, independent work ethic - you are comfortable managing the counter and keeping things moving.
● A friendly, upbeat, and collaborative attitude.
● Certifications: ProServe and ProTect certified (or a willingness to obtain prior to hiring).
How to Apply
To apply for the Counter Service Staff position, please email your resume, general availability, and class schedule (if applicable) to Ciaran Plant at [email protected].
We thank all candidates who submit an application; however, only those selected for an interview will be contacted. No telephone or application status inquiries, please.
For more information about our organization, please visit www.samru.ca.
Pay: $15.50 per hour
Work Location: In person
