Overview
Royal Scot Hotel & Suites, Trademark Collection by Wyndham, is seeking a dedicated and experienced Housekeeping Supervisor to oversee daily operations within our hotel. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a keen eye for cleanliness and detail. This role offers an opportunity to lead a team committed to delivering exceptional guest experiences through superior cleanliness and service standards. The Housekeeping Supervisor will ensure that all guest rooms and public areas meet the highest standards of cleanliness, safety, and presentation.
Responsibilities
- Supervise and coordinate the daily activities of housekeeping staff to ensure efficient operations.
- Train new team members on cleaning procedures, safety protocols, and customer service standards.
- Conduct regular inspections of guest rooms, suites, and public areas to maintain quality standards.
- Schedule staff shifts to ensure adequate coverage during peak times while optimizing labor costs.
- Manage inventory of cleaning supplies and equipment, ensuring proper usage and timely replenishment.
- Address guest requests and resolve any issues related to cleanliness or service promptly and professionally.
- Enforce health and safety regulations, including proper handling of cleaning chemicals and equipment.
- Collaborate with other departments such as front desk and maintenance to ensure seamless guest experiences.
- Maintain detailed records of housekeeping activities, inspections, and staff performance.
Experience
- Proven experience in hotel housekeeping management or custodial supervision within the hospitality industry.
- Strong background in cleaning procedures, including both general hospitality cleaning and industrial cleaning techniques.
- Previous experience in supervising or leading a team is highly desirable.
- Knowledge of hospitality standards, safety protocols, and quality assurance processes.
- Familiarity with hotel operations, customer service excellence, and staff training is preferred.
- Demonstrated ability to manage multiple priorities efficiently while maintaining attention to detail. This role requires a proactive leader with excellent organizational skills who is committed to maintaining the highest standards of cleanliness and guest satisfaction in a dynamic hotel environment.
Job Type: Full-time
Pay: From $22.00 per hour
Work Location: In person
