The Catering Assistant will assist the Sales department with proactive selling techniques, administration, client contact and follow-up with a consistent focus on maintaining a high level of service and efficiency. This position will help/assist and organize special events, corporate, holiday events and or weddings when needed.
We are looking for a detail-oriented team player who takes pride in a job well done. The successful candidate will demonstrate excellent customer service skills and maintain a positive, cheerful attitude.
Experience in events, catering, or banquet service is considered an asset.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
o The inside and outside sale of food and beverage events to current and prospective clients: soliciting new catering accounts, and maintaining relationships with existing accounts
o Assist in tours of the facility
o Assist the Catering coordinator with the coordination Weddings, Christmas parties, corporate meetings,
o Pre and post client follow up to ensure customer satisfaction and payment requirements
o Development and maintenance of the Catering Sales department (filing, hardware such as printers, photocopiers, etc.)
o Developing, maintaining and improving the event booking process and client service levels
o Utilizing and maintaining current and future computer software programs
o General administration – ensuring departments have previews and contracts on designated days
o General administration – filing, photocopying – day to day admin tasks
o Ability to work flexible schedule in order to accommodate business levels as required
o Weekends, evenings, depending on events – general work hours are 8:30am-5pm unless otherwise indicated or work driven/events
o Assisting Catering Coordinator and Tournament Director in various tasks
Hours of work are Tuesday to Saturday, 8:30 a.m. to 5:00 p.m. Hours may vary depending on seasonal and operational demands.
Job Type: Full-time
Pay: $19.00-$22.00 per hour
Benefits:
- Company events
- Flexible schedule
- On-site parking
Application question(s):
- Do you have experience in customer service and/or administrative customer service? (i.e. comfortable answering the phone, responding to emails and inquiries in a timely manner, troubleshooting with clients)
- Have you had past experiences using catering software? (i.e reserve/ infor)
- Do you have job experience in catering, banquets, event coordination, or F&B?
Experience:
- Catering: 1 year (preferred)
Work Location: In person
