Job Overview
We are seeking a knowledgeable and customer-focused Auto Parts Counterperson to join our team.2 years minimum experience as a Counterperson This role involves assisting customers in selecting the right auto parts, managing inventory, and providing exceptional service to ensure customer satisfaction. The ideal candidate will have a strong understanding of automotive parts, excellent communication skills, and experience in retail sales or dealership environments. Bilingual abilities and familiarity with automotive repair processes are highly valued. This position offers an engaging work environment where organizational skills and technical knowledge are essential for success.
Responsibilities
- Assist customers in identifying and selecting the correct auto parts and accessories based on their vehicle needs
- Maintain accurate inventory records, manage stock levels, and perform order fulfillment efficiently
- Operate POS systems to process sales transactions accurately, including cash handling and payment processing
- Provide excellent customer service through clear communication, phone etiquette, and professional interaction
- Support sales efforts through upselling, product recommendations, and promoting relevant automotive services or accessories
- Collaborate with the service department to ensure timely parts delivery and support maintenance operations
- Keep the work area organized, clean, and stocked with necessary supplies
- Utilize marketing techniques to promote products and increase sales opportunities
- Maintain knowledge of automotive repair procedures, parts specifications, and industry trends to assist customers effectively
Requirements
- Prior dealership experience or retail sales background preferred
- Proficiency with POS systems, Microsoft Excel, and order fulfillment processes
- Strong communication skills with the ability to negotiate and handle customer inquiries professionally
- Bilingual or multilingual abilities are a plus for serving diverse customer bases
- Knowledge of automotive repair processes, CMMS systems, or maintenance procedures is advantageous
- Excellent organizational skills with attention to detail in inventory management and record keeping
- Ability to work in a fast-paced environment while maintaining professionalism and courtesy
- Experience in cashiering, cash handling, sales management, or marketing is beneficial
- Strong math skills for order processing and transaction accuracy
This position is integral to providing outstanding customer service while supporting the operational needs of our auto parts department. We value proactive team players who are eager to contribute their automotive knowledge and sales expertise.
Pay: $18.00-$21.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
