Job Summary
Prior A&W Management experience mandatory.
We are seeking a dynamic and experienced Restaurant Manager to lead our team and ensure the smooth operation of our restaurant. The ideal candidate will possess strong leadership skills, extensive food service knowledge, and a passion for delivering exceptional customer experiences. This role involves overseeing daily restaurant activities, managing staff, maintaining food safety standards, and ensuring operational excellence in a fast-paced hospitality environment.
Responsibilities
- Supervise daily restaurant operations, including food preparation, cooking, serving, and food handling to ensure quality standards are met.
- Manage team members through interviewing, hiring, training, and ongoing supervision to foster a motivated and efficient staff.
- Oversee POS systems for accurate cash handling and order processing.
- Ensure compliance with food safety regulations and maintain high standards of cleanliness and sanitation.
- Lead customer service efforts by addressing guest inquiries and resolving issues promptly to enhance guest satisfaction.
- Monitor inventory levels, place orders for supplies, and manage food costs effectively.
- Coordinate with kitchen staff on food preparation and kitchen operations to optimize workflow.
- Implement policies related to hospitality, food industry standards, and restaurant management best practices.
- Maintain a welcoming atmosphere that promotes teamwork, hospitality, and excellent service delivery.
- Conduct regular staff meetings to communicate updates, expectations, and training on food safety and service standards.
Requirements
- Proven experience in A&W leadership responsibilities.
- Strong knowledge of food preparation, cooking techniques, and food safety protocols.
- Familiarity with POS systems ; cash handling experience is essential.
- Excellent customer service skills with the ability to lead a team effectively in a fast-paced environment.
- Previous experience in hospitality, hotel management, or barista roles is advantageous.
- Ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Leadership qualities with experience in interviewing, training, and developing staff members.
- Knowledge of the food industry standards and best practices for restaurant operations.
- Strong communication skills coupled with problem-solving abilities to handle guest concerns professionally.
This position offers an exciting opportunity for a dedicated professional passionate about hospitality and restaurant management to make a significant impact within our team.
Pay: From $20.00 per hour
Benefits:
Application question(s):
- How many years of A&W management experience do you have?
Work Location: In person
