At Evolution Physiotherapy, we help our clients move better, feel better, and live healthier lives. Our team of physiotherapists and healthcare professionals is committed to delivering exceptional care in a welcoming, professional environment.
We are seeking a highly organized, customer-focused Office & Client Services Administrator, As the operational hub of our clinic, you'll help create an exceptional experience for both clients and our physiotherapists by:
- Welcoming clients and providing outstanding customer service in person, by phone, and online
- Managing appointment scheduling, confirmations, cancellations, and clinician calendars
- Supporting daily clinic operations, including client records, billing, payments, and administrative tasks
- Coordinating office facilities, supplies, vendors, and general clinic organization
- Providing basic technology support and helping staff use clinic software and Microsoft 365 tools effectively
- Working closely with part-time administrators team to ensure smooth, efficient clinic operations
What We're Looking For
Required Experience & Skills
- 2+ years of experience in office administration, healthcare administration, customer service, or a related role
- Professional, friendly, and customer-focused approach
- Proficiency with Microsoft 365 (Outlook, Word, Excel)
- Experience using web-based software applications
- Comfort troubleshooting basic technology and software issues
- Strong verbal and written communication abilities
- Ability to multitask and prioritize in a fast-paced environment
- High attention to detail and accuracy
Preferred Experience
- Experience in a physiotherapy, medical, dental, chiropractic, or allied health clinic
- Experience with online scheduling, billing, or electronic medical record systems
- Knowledge of extended health benefit billing and insurance processes
Schedule
This is a full-time position requiring flexibility across clinic hours Monday to Friday :
- 7:00 a.m. – 3:00 p.m.
- 11:00 a.m. – 7:00 p.m.
Why Join Evolution Physiotherapy?
- Be part of a collaborative healthcare team dedicated to helping people improve their quality of life
- Make a meaningful impact on the experience of our clients every day
- Opportunity to develop skills across administration, healthcare operations, technology, and customer service
If you enjoy helping people, staying organized, solving problems, and being at the center of a busy healthcare practice, we'd love to hear from you.
Pay: $22.00-$25.00 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person
