At Ailm Estate, we're creating something special—and this is your opportunity to be part of it from the very beginning.
Rooted in more than a century of the Stewart family's commitment to horticulture and inspired by a deep reverence for the land, Ailm Estate represents the next chapter in a legacy of craftsmanship, sustainability, and hospitality. Named for the ancient pine tree that stands at the heart of the estate, Ailm celebrates family heritage, enduring community, and thoughtfully crafted wines.
As a member of ouroutdoor pop-up wineshop team, you'll help shape the guest experience during this exciting stage of Ailm Estate's journey. Nestled amongst the vineyards, our tasting bar blends rustic elegance with the natural beauty of South Kelowna, offering guests an intimate setting to discover our sparkling and still wines. Every conversation, tasting, and recommendation helps tell the Ailm Estate story and creates meaningful connections with our guests.
If you're passionate about hospitality, love sharing stories through wine, and want to be part of bringing a new vision to life, we'd love to meet you.
Role Details
Location: Ailm Estate (Onsite) : 4500 Stewart Rd. Kelowna.
Seasonal position | Flexible schedule (weekends and holidays as needed)
What You'll Do
- Welcome guests and deliver engaging wine tastings that showcase our wines, vineyards, and winemaking philosophy.
- Create warm, memorable experiences through genuine, personalized hospitality.
- Recommend wines and retail products while confidently guiding guests through their purchases.
- Introduce guests to The Collective Wine Club and assist members with purchases and inquiries.
- Support VIP experiences, group tastings, and special events.
- Maintain a clean, organized, and inviting tasting space, ensuring the wineshop is guest-ready throughout the day.
- Transport wine inventory and tasting supplies between the warehouse and the Outdoor Wine Shop daily, ensuring inventory is stocked, organized, and ready for service.
- Assist with opening and closing procedures and support other guest experience initiatives as required
What You'll Bring
- Serving It Right certification
- Valid Class 5 Driver's Licence
- One year or more of customer service or sales experience in hospitality, wine, tourism, retail, or luxury goods
- A passion for wine and exceptional hospitality
- WSET certification, knowledge of sparkling wines, or other wine education is considered an asset
- Strong communication skills and confidence engaging with guests
- Experience with C7 point-of-sale software is an asset
- Ability to safely lift and carry up to 35–50 lbs., including transporting wine inventory and supplies between locations, and remain on your feet for extended periods
- Availability to work a flexible schedule, including weekends and holidays
Work Environment
Work is performed in a customer-facing, outdoor wineshop set amongst the vineyards at Ailm Estate. You'll work as part of a close-knit team of two to three people, welcoming guests in a relaxed, scenic setting. Guest traffic can vary throughout the day, so flexibility, adaptability, and a positive attitude are essential.
Pay: $19.00-$20.00 per hour
Work Location: In person
