Job Overview
Winners Circle Awards & Recognition is looking for a reliable, detail-oriented team member to start in production/order support immediately and transition into the final role of Receptionist / Front Desk Administrator in July. The successful candidate will learn our products, materials, order process, and production flow before moving to the front desk. This role requires strong customer service, fluent written and spoken English, Microsoft Outlook, QuickBooks or the ability to learn quickly, attention to detail, reliability, and the ability to work in a fast-paced environment.
Responsibilities
- Assist with production and order support during busy season
- Prepare and package customer orders
- Read and follow detailed work orders
- Check products for accuracy and quality before completion
- Organize completed orders for customer pickup
- Keep the shop and work areas clean and organized
- Help ensure orders are completed correctly and on time
- Transition into the final role of Receptionist / Front Desk Administrator starting in July
- Answer phones and emails professionally
- Assist walk-in customers
- Take customer orders by email or in person
- Create and organize work orders
- Use Microsoft Outlook for customer and supplier communication
- Use QuickBooks for orders, invoices, and customer information
- Send purchase orders to suppliers
- Schedule customer pickups
- Communicate clearly with customers, suppliers, and the production team
Pay: $15.00-$20.00 per hour
Expected hours: 40.0 per week
Benefits:
- Casual dress
- Company events
- Extended health care
- On-site parking
Education:
- Secondary School (required)
Experience:
- Administrative: 2 years (required)
Language:
Licence/Certification:
- Driving Licence (required)
Work Location: In person