About The Role:
Reporting to the Housing Manager and working closely with the Housing Associate, you will provide administrative support for about 325 tenants who are living in Riverview Village. Riverview Village offers affordable, comfortable rental accommodation for independent seniors.
Working with the Housing Team, this position will appeal to those individuals who have experience in customer service and administration. This is a multi-faceted position where two days are not the same. The Office Assistant welcomes new tenants to their appartements/suites and communicates housing policies throughout their stay. They make sure units are ready for arrival and conduct regular and move out inspections. This position is the point of contact for tenants and requires excellent communication skills.
The successful candidate will also have experience working with seniors, by maintaining strong boundaries, communication and relationship skills, crisis prevention and problem-solving skills.
What You Will Do:
ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Service Excellence: • Perform lease up of units, reception duties and clerical support requiring skill and knowledge of organizational policies and practices to support the function of the site operations and housing division. • Assist the Site Manager and available to take leadership in the day-to-day operations when required. • Respond to tenants, service contractors, vendors, and requests in a timely, accurate and professional manner. • Maintain accurate and current records, financial records, tenant & vendor files, and forms. • Accountable for the provision of clerical services for Riverview Village. • Support lease of rental units. • Manage prospective tenant intake process for all Bethany owned and operated housing sites. • Ensure a safe work environment for residents is maintained at all times by reporting issues for preventative maintenance. • Adhere to safe work practices and procedures and is responsible for accident and injury prevention for oneself, and maintaining self-wellness. • Other duties as required.
What You Bring: QUALIFICATIONS Education • Grade 12 Education or recognized equivalent. • Office Administration Diploma or Certificate or equivalent Experience • Minimum 1 to 2 years property management, accounting procedures, leasing, marketing, and reception experience Additional skills • Good interpersonal skills, verbal, and written communication skills. • Must be proficient in MS Office Proficiency in MS Office (Excel, Word, PowerPoint). • Exceptional customer service attitude and experience. • Conflict resolution skills and ability to manage tenants in crisis situations, ability to de-escalate situations. • Experience working with seniors considered an asset. • Proven time-management and organization skills. • Accounting knowledge is an asset. • Experience working with seniors considered an asset. PHYSICAL REQUIREMENTS • Mobility to move around the site and to occasionally travel from site to site. • Able to spend prolonged periods at a desk utilizing a computer and monitor and performing other close visual work as required (sitting, handling, touching, finger dexterity). • Mobility for kneeling, bending, stooping and light lifting would be utilized as able or necessary.
Position Information:
Location:
Calgary, Alberta
Site:
Bethany Housing
Site Address:
2945 26 Ave SE, Calgary, AB T2B 2N5
Classification:
Office Assistant, Housing (CDR-HS60-002) - Bethany Housing
FTE:
0.60
Non- Union/Union:
Department/Unit:
Kanerva
Time Type:
Part time
Position Type:
Permanent
Shift & Hours of Work:
Days (0800 - 1615)
Shift per Cycle:
6, 7.75 hour shifts in a 2 week rotation
Position Start Date:
2026-06-03
Position End Date:
All applicants are thanked for their interest. Only those selected to move forward will be contacted.
Bethany Care Society is an equal opportunity employer.
Successful candidates will be required to obtain a Criminal Background Check and provide proof of all mandatory immunizations.
Bethany Care Society complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). By forwarding your resume to Bethany you are consenting to the collection and use of your personal information for this job competition. Your information will be kept strictly confidential.
