Join Us in Preserving Ontario's Natural Beauty!
As a Park Clerk, you'll play a vital role on the park team, ensuring visitors have a enjoyable experience while contributing to the conservation and enjoyment of our natural heritage.
In this role, you will provide:
- Customer Service: Assist with registration, concession stand operations, and inquiries.
- Revenue Management: Handle cash transactions, manage cash flow, prepare deposits, and process refunds. Manage inventory and sales.
- Training and Guidance: Train and orient students, provide feedback, and ensure adherence to procedures.
- Clerical Services: Answer customer inquiries, process mail, maintain files, and prepare forms. Use office equipment and software.
Learn more about Bonnechere Provincial Park!
Please Note the successful candidate will be expected to:
- obtain a valid emergency first aid certificate
- You must have a valid class G driver's license or equivalent, as recognized by the Province of Ontario. The offer of employment is conditional on the successful candidate providing proof that they have a valid driver's license before being hired.
- Knowledge of customer service standards, including in-person interactions and telephone etiquette.
- Communication skills to convey information, discuss and resolve issues or complaints, and respond to inquiries in a courteous and professional manner.
- Ability to provide guidance and feedback to students during training and orientation.
- Knowledge of standard office methods and procedures.
- Proficiency in operating office equipment such as Microsoft Office applications and the Provincial Parks Reservation System.
- Organizational skills to plan and coordinate tasks.
- Familiarity with general sales, revenue, and accounting business practices.
- Proficiency in managing cash floats, reconciling cash flow, preparing bank deposits, processing refunds and managing inventory.
- Ability to identify discrepancies and assess the urgency of inquiries or situations.
- Ability to resolve issues and exercise self-directed judgment but also refer complex issues to supervisors when necessary.
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
