Do you love coffee and customer service?
Mos Mos Coffee is a fast-paced coffee shop and is looking for an energetic and friendly team member who is passionate about providing excellent customer service while serving great coffee. Opportunity for career advancement for those dedicated in the service industry.
Your Responsibilities
- Greet and assist customers while anticipating their needs because Customer Service is the #1 most important thing at Mos Mos
- Prepare and serve coffees, teas, specialty beverages while following Mos Mos recipes because consistency is what gets customers coming back
- Prepare and serve food items while following Mos Mos standards
- Maintain clean and sanitary work area
- Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
- Stock display shelves and fridges as needed, and maintain inventory
- Follow health, safety, and sanitation guidelines for all products
- Accurately operate POS and handle cash and credit card transactions
- Other duties as assigned by management
Qualifications
- Previous customer service experience required (barista experience not required)
- Basic math & counting skills required
- Must be able to work independently and as a time with limited supervision in a fast-paced environment
- Must be able to lift heavy objects and work in a warm environment
- Must follow required dress code as assigned (all black with provided apron)
- Able to read and communicate in English and able to follow recipes
Current store hours (scheduled shift hours are up to an hour before open and after close):
Monday to Friday 7am - 6pm
Saturday to Sunday 9am - 6pm
Job Type: Full-time
Pay: $17.60 per hour
Benefits:
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 2 years (required)
Work Location: In person
