Cabot Powersports is Cape Breton’s premier destination for motorcycles, ATVs, side-by-sides, snowmobiles, and more. With a strong reputation for outstanding customer service and technical expertise, we’re proud to serve a passionate community of power sports enthusiasts. We’re looking for someone that is friendly, organized, and full of energy to join our fast-paced service team as a Service Assistant. If you're ambitious, reliable, and show up ready to give your best every day — we want to meet you!
As a Service Assistant, you’ll be the first point of contact for our customers. You’ll help unload machines, keep customers updated, and support our technicians to keep everything running smoothly and on time.
What You’ll Be Doing:
- Greet and assist customers in person and on the phone
- Help customers offload their machines and take to our service department
- Create and update repair orders
- Keep customers informed about work timelines and costs
- Work closely with technicians to keep jobs moving
- Book appointments and manage the daily schedule
- Keep the service area clean and organized
- Make sure all service details are properly recorded
What We’re Looking For:
- Experience in customer service or a service desk role (automotive or powersports is a bonus)
- Forklift experience is a plus
- Strong people skills and great organization
- Able to multitask in a fast-moving environment
- Comfortable using a computer (experience with service software is a plus)
- A passion for power sports or mechanical work is a big asset
- A team player with a positive attitude who shows up and works hard
What We Offer:
Competitive compensation based on experience
Full-time hours with health benefits
Opportunity to work with industry-leading brands and products
Supportive and dynamic team environment
Employee discount
This is a full time position - Monday to Friday, 8:15 AM – 5:00 PM, Rotating Saturdays, 8:15 AM – 12:00 PM
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
