Why Join iQ?
iQ Offices is proud to be a Great Place to Work® Certified™ company, a recognition based on feedback from our own team members about their experience working here. We are committed to creating an environment where people feel supported, empowered to grow, and excited to come to work each day.
We’re a winning team driven by collaboration, innovation, and success. At iQ Offices, we believe in working hard, having fun, and celebrating the journey together. Here’s how we support our team:
- Comprehensive Benefits: Protect yourself with a benefits package that covers health and medical expenses.
- Health Spending Account: Cover health and wellness expenses beyond traditional benefits.
- Employee and Family Assistance Program: Access confidential support for personal, financial, and mental health challenges.
- Flexible Paid Time Off: Enjoy the freedom to take time off as needed with our flexible paid time off policy.
- Professional Development Funds and Resources: Advance your career with funds and resources for professional development opportunities.
- Perks: Savour complimentary tea, coffee, and snacks in our stylish spaces.
- Vibrant Team Culture: Collaborate with bright, talented colleagues who inspire and motivate.
Job Summary:
The Barista plays a key role in delivering an exceptional member experience by preparing high-quality beverages, maintaining a welcoming café environment, and assisting with administrative and operational tasks. This role requires excellent customer service skills, attention to detail, and the ability to multitask in a dynamic workspace.
Key Responsibilities:
- Coffee & Beverage Service
- Prepare and serve a variety of coffee and tea beverages to members according to established recipes and quality standards.
- Maintain knowledge of coffee blends, brewing techniques, and industry trends to provide recommendations to members.
- Operate and maintain espresso machines, grinders, and brewing equipment.
- Ensure beverages are presented attractively and consistently.
- Administrative Support
- Capture photographs and content as required for company social media accounts to highlight café offerings and community engagement.
- Help the Community Associates in managing the location calendar, ensuring meeting rooms and onsite resources are scheduled appropriately.
- Maintain accurate and up-to-date member database information.
- Support Community Associates, when needed, with mail handling; including sorting, delivering mail to offices, and scanning.
- On-Site Support
- Maintain and stock shared kitchen spaces and common areas, ensuring they remain clean and well-organized.
- Conduct regular inventory checks and coordinate procurement of café and kitchen supplies.
- Assist in general cleaning duties to maintain a tidy and hygienic workspace.
- Member Experience
- Provide a warm, welcoming atmosphere for all members and guests, ensuring a high standard of customer service.
- Customize the café experience to meet individual member preferences.
- Engage with members to foster a sense of community and enhance their overall experience.
Qualifications & Skills:
- Previous barista or hospitality experience preferred.
- Strong customer service and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Detail-oriented with a focus on cleanliness and organization.
- Proficiency in scheduling tools and basic administrative tasks.
- Experience with inventory management and procurement is an asset.
- The ability to capture and create engaging social media content is a plus.
Work Environment & Physical Requirements:
- Must be able to stand for extended periods and lift up to 25 lbs.
- Flexible schedule may be required, including early mornings and occasional weekends.
- Comfortable working in a collaborative and social environment.
Our Ideal Team Member
- You’re energetic and active in building meaningful relationships
- You're a creative thinker, flexible and appreciate a little creative chaos
- You thrive under pressure and want to work with the best team at all times
- You’re always in search of new ideas and love a good challenge
- You speak up and expect to be heard and you always do what it takes to do better
About iQ Offices
At iQ, we create inspiring workplaces that empower our Members to thrive. With flexible terms, stunning interiors, and top-tier service, we’ve grown from a single location in 2012 to become Canada’s largest Canadian-owned coworking provider. Our prime downtown locations make it easy for teams to focus on what matters most—their success.
Our Core Values
At iQ, our core values guide everything we do. We are looking for someone who demonstrates these daily:
- CARE – We choose authenticity, empathy, and respect in every interaction.
- CURIOSITY – We explore, learn, and improve to shape what’s next.
- IMPACT – We are obsessed with curating experiences that leave a lasting impression.
- OWNERSHIP – We take pride in our work, own our outcomes, and pursue excellence daily.
About Great Place to Work Certification™
Great Place To Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.
About Great Place To Work®
As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.
Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram.
Join a Diverse & Inclusive Community
We’re proud to be an equal-opportunity employer committed to fostering diversity and inclusion. You will receive consideration for employment regardless of race, religion, gender, gender identity or expression, sexual orientation, ethnicity, creed, disability, or age.
Accessible Recruitment
We are dedicated to providing accommodations throughout the recruitment process to ensure accessibility for everyone. If you require accommodations, please contact [email protected].
Ready to Apply?
If you’re ready to take your career to the next level, we’d love to hear from you! Submit your resume and show us why you’re a great fit for the iQ team. We aim to circle back to all applicants, no matter the decision, and thank you for your interest in joining iQ Offices.