Join Our Team
Metro Ford Sales Ltd. is seeking a highly organized, customer-focused Internal Service Coordinator to join our growing Service Department.
This is a key role that works closely with our Sales, Service, Parts, Detail, and Warranty teams to ensure our dealership inventory is repaired, inspected, and ready for sale as efficiently as possible.
If you're someone who thrives in a fast-paced dealership environment, enjoys coordinating multiple priorities, and takes pride in keeping operations running smoothly, we'd love to hear from you.
What You'll Do
As our Internal Service Coordinator, you will be responsible for managing the flow of dealership inventory through the service and reconditioning process.
Responsibilities include:
- Coordinate internal repair orders for new and used vehicle inventory
- Schedule repairs, inspections, detailing, and accessory installations
- Monitor vehicle status and ensure repairs are completed on schedule
- Communicate repair updates with Sales Managers and dealership departments
- Create and manage internal repair orders and work requests
- Coordinate warranty repairs, recalls, PDIs, and vehicle reconditioning
- Follow up with technicians, advisors, and department managers on outstanding work
- Prioritize vehicles to meet delivery and inventory deadlines
- Ensure all completed vehicles meet Metro Ford quality standards
- Maintain accurate records and departmental reporting
- Assist with inventory movement and vehicle logistics as required
What We're Looking For
The ideal candidate is organized, proactive, and enjoys working with multiple departments to achieve common goals.
Qualifications include:
- Previous automotive dealership experience is considered a strong asset
- Excellent organizational and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and interpersonal skills
- Experience with dealership management systems (PBS experience is an asset)
- Proficient with Microsoft Office
- Strong attention to detail and problem-solving abilities
- Positive attitude with a commitment to teamwork and customer service
Benefits:
Work Location: In person
