O.N.E. Transport Group is looking for an experienced and highly motivated Branch Manager to join our team in our Bonnyville branch. The successful candidate will be responsible for overseeing the day-to-day operations of the branch, developing and implementing strategies to improve customer service, managing staff, and ensuring that all branch goals are met. The ideal candidate will have a proven track record of success in a managerial role, excellent communication skills, and the ability to think strategically and make sound decisions.
- Oversee the daily operations of the branch, including staff management, customer service, and sales goals.
- Develop and implement strategies to achieve branch targets and objectives.
- Provide leadership and guidance to branch employees, fostering a positive and productive work environment.
- Monitor and analyze financial performance, including revenue, expenses, and profitability.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Build and maintain strong relationships with customers to promote customer satisfaction and loyalty.
- Resolve customer complaints or issues in a timely and effective manner.
- Conduct regular meetings with staff to communicate goals, expectations, and performance feedback.- Identify opportunities for improvement in branch operations
- Oversee and assist with warehouse and fleet maintenance
- Strong leadership skills to effectively manage a team of employees.
- Sales management experience to drive revenue growth and meet sales targets.
- Hard-working and team player with a "hands on" approach
-Strong interpersonal skills
- Excellent communication skills, both verbal and written
- Computer literate.
- Excellent customer service skills to provide exceptional service to customers.
- Ability to adapt to ongoing changes.
- Strong organizational skills to give the team direction.
- Possess a “want to” attitude.
- Good time management and organizational skills
-Attention to details.
- Certifications/Requirements
- High school diploma/GED
- Minimum 5 years of experience in the transportation/logistics/courier industry
- Valid Drivers License (class 5)
- Flexible schedule and willingness to work extra hours when required.
- Reliable and punctual
- Prior experience working in a courier-based organization will be preferred
Please not that this job description is not exhaustive and additional duties may be assigned as needed.
We offer competitive compensation packages, including benefits such as health insurance, retirement plans, career advancement within our organization.
If you have the required skills and experience for this position, we invite you to apply by submitting your resume and cover letter. We look forward to reviewing your application.
Job Types: Full-time, Permanent
Pay: $67,000.00-$70,000.00 per year
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Ability to commute/relocate:
- Bonnyville, AB T9N 2K7: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
Application question(s):
- Can you provide a clean 5 year commercial drivers abstract?
Education:
- Secondary School (preferred)
Experience:
- Customer Service: 1 year (preferred)
- management: 5 years (required)
Language:
Licence/Certification:
- Class 5 Drivers License (required)
Willingness to travel:
Work Location: In person
