WANTED: Permanent, full-time Service Mechanic.
Where Passion Meets Performance.
This isn’t just a job, it’s an opportunity to work with a legendary brand in a dealership that lives and breathes the riding lifestyle. We’re proud to be part of the Kamloops riding community, delivering exceptional service and performance to riders who expect the best from their machines.
Are you fueled by horsepower, driven by results, and ready to build a career in the motorcycle industry? Barnes Harley-Davidson Kamloops is looking for a high-energy, customer-focused Service Sales Consultant to join our team.
Job Summary:
Reporting to the Service Manager, the Service Advisor turns up, takes money off customers, and tries not to piss them off. You’re the face of the service department so... just make us look good, yeah?
Our hiring process:
- You find or are sent this job ad.
- You read the ad.
- It piques your interest.
- You tell us you’re interested (apply, email, call, shout from the rooftops).
- We call you for a quick chat and you tell us all about how awesome you are.
- You come in to meet the team and prove yourself worthy.
- You’re hired!
- You brag to all your friends and family about your sweet new life.
The requirements:
- Excellent communication and organizational skills
- Exceptional customer service skills
- Ability to thrive in stressful and time-sensitive situations
- The drive, determination, and motivation to succeed every day (the boss made us add this one)
- Positive, enthusiastic and passionate attitude toward the automotive industry (this one too)
- Previous dealership or automotive experience is an asset
- A minimum of 1 year in a service advisor role is preferred
- Valid Class 5 Driver’s License upon employment
The job:
- Schedule and coordinate service appointments with accuracy and efficiency.
- Act as the primary point of contact between customers and the service department.
- Identify opportunities to upsell maintenance services and performance upgrades.
- Build value in engine upgrades, performance packages, and horsepower builds.
- Provide clear estimates, explain recommendations, and ensure customer satisfaction.
- Help riders get the most out of their Harley-Davidson, from routine maintenance to full performance transformations.
What we offer:
- MONEY NOW PLEASE – Best in industry pay. Our incentive-based pay plans for most positions mean you are in charge of what you earn. There is no cap, because that would be rude.
- CULTURE MATTERS – Communication, accountability, transparency, and motorcycles. We work hard and we have fun. Bing, bang, boom. Dream job.
- BUT I NEED BENEFITS – Fine. Health, dental, vision, vacation days, paid sick days, mental healthcare, gym membership reimbursement, motorcycle riding courses, crazy staff discounts, free coffee whenever you want, and free lunch every Saturday. Happy now?
- I WANT A CAREER – Well, we build them. We have people that go from washing bikes to running dealerships. Just ask that goofy-looking GM walking around the building. If that’s what you want, we will make it happen.
- BIG BRAIN TIME – You’re going to end up knowing a lot more than you’ll ever need. Our receptionists know how to change the oil on a bike... which is unnecessary but true. With our internal Barnes University training programs and manufacturer factory training, our brains stay wrinkly.
- GOOD PEOPLE – We are hardcore bikers, people who have never touched a motorcycle in their lives, parents, animal-lovers, geeks, foodies, movie buffs, car fanatics, artists, caffeine-addicts, amateur comedians, true crime fans, partakers of the ganja, warlocks, paladins, and more. You’ll make friends here, guaranteed.
- FAMILY VALUES – We are family owned and operated. For over 40 years, the Barnes family has been hands-on running our dealerships. If you want a faceless corporation, we ain’t it, bucko.
Shifts: Tuesday – Saturday
So if you're looking for a challenge (whatever that means), are an enthusiastic self starter (whatever that means), and bear no resemblance to a certain version of a certain blue character from a certain Nickelodeon cartoon, APPLY TODAY!
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Job Types: Full-time, Permanent
Pay: $40,000.00-$70,000.00 per year
Benefits:
- Dental care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Vision care
Ability to commute/relocate:
- Kamloops, BC V1S 1C8: reliably commute or plan to relocate before starting work (required)
Experience:
- service advisor: 1 year (preferred)
- Dealership: 1 year (preferred)
Work Location: In person