Serenity Esthetics is a growing aesthetics and wellness brand with locations in Canada. We are professional, innovative, and creative, with one clear mission: to build a truly unique, personalized experience for every client.
The hourly rate listed reflects the post-probationary rate. All new hires begin at a 90-day probationary rate. After this period, a performance review will be conducted, and qualifying team members will advance to the standard rate based on performance, reliability, and overall contribution to the team.
Who Are We?
Serenity Esthetics brings a fresh, modern approach to the traditional spa experience. Our treatments are fully customized, and we focus heavily on building meaningful one-on-one relationships with every client. This is not a cookie-cutter spa—we pride ourselves on personalization, results, and connection.
What Is It Like Working at Serenity?
If you are energetic, organized, love meeting new people, and thrive in a fast-paced environment, this is the place for you. Serenity Esthetics offers a fun, upbeat, and supportive workplace where no two days are the same. This is a role for someone who wants more than a boring desk job and enjoys being part of a growing, innovative brand.
Key Responsibilities
Greet and welcome clients and visitors in a friendly, professional manner
Answer phone calls, schedule appointments, and manage front desk operations
Verify, collect, and maintain accurate client information
Assist with client registration and check-in processes
Handle inquiries, process payments, and support retail transactions
Coordinate with staff to ensure a smooth and efficient appointment flow
Deliver exceptional customer service and help create an outstanding client experience
Preferred Experience & Skills
Previous experience in a spa, wellness, or front-desk role preferred
Retail experience with a focus on client satisfaction
Comfort using phone systems, scheduling software, and office equipment
Strong customer service skills, including the ability to handle challenging situations professionally and empathetically
Excellent organizational skills and strong attention to detail
Ability to multitask and prioritize in a fast-paced environment
Basic knowledge of office management practices and procedures
Job Type: Part-time
Pay: $18.00-$20.00 per hour
Work Location: In person
