We are seeking an enthusiastic, organized, and dependable Dental Receptionist to join our growing team. As the first point of contact for our patients, you will play a key role in creating an exceptional patient experience while ensuring the smooth day-to-day operation of our front office.
This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships with patients, and takes pride in providing excellent customer service.
Schedule
- Full-Time Position
- Tuesday through Saturday
- Flexibility to assist with occasional schedule adjustments as needed
Key Responsibilities
- Welcome and check in patients with warmth, professionalism, and enthusiasm
- Manage incoming phone calls, emails, and patient inquiries
- Schedule, confirm, and coordinate patient appointments efficiently
- Process insurance claims and pre-authorizations
- Collect and reconcile patient payments
- Maintain accurate patient records and documentation
- Support daily front desk operations and patient flow
- Communicate effectively with dentists, hygienists, and clinical team members
- Assist in achieving practice goals through excellent patient service and organization
Qualifications
- Previous dental reception experience is preferred or at least a dental reception course
- Experience with Tracker dental software is considered a strong asset
- Excellent communication and interpersonal skills
- Strong organizational abilities with exceptional attention to detail
- Ability to multitask and prioritize effectively in a busy environment
- Professional, positive, and patient-focused attitude
- Reliable, punctual, and team-oriented
What We Offer
- Competitive compensation based on experience
- Supportive and collaborative team environment
- Modern, well-established practice
- Opportunities for professional growth and continuing education
- Employee dental benefits
- The opportunity to make a meaningful impact on patients' health and confidence every day
Job Type: Full-Time
We look forward to meeting a motivated individual who is passionate about patient care and excited to become part of our growing dental team.
Pay: $21.00-$30.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Application question(s):
- Have you completed the dental reception course?
Experience:
- Dental receptionist: 1 year (preferred)
Work Location: In person
