Overview
We are seeking a positive, proactive, and experienced Dental Administrator/Hygiene Coordinator to join our team! This will be a full-time role Monday-Friday.
We are a thriving clinic with a diverse patient base and as such, we are looking for someone who is compassionate, detail oriented with the ability to prioritize and multi-task.
The ideal candidate will be self-motivated with a passion for helping patients achieve optimal dental health.
Responsibilities
- Manage front desk operations, including greeting patients and answering phone calls and patient inquiries with accuracy and professionalism.
- Schedule appointments and maintain an organized calendar for the office.
- Complete schedule audits.
- Maintain accurate and up-to-date electronic medical records.
- Oversee insurance claims and billing processes.
- Coordinate with insurance providers to ensure timely reimbursements and resolve any discrepancies which may arise.
- Submission of referrals and insurance predeterminations.
Requirements
- 2-3 years of previous dental administrative experience is preferred.
- Experience with Dentrix would be considered an asset.
- Strong knowledge of dental terminology to effectively communicate with healthcare professionals and patients.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively in a fast-paced environment while maintaining an attention to detail.
- A professional demeanor with the ability to handle sensitive information confidentially.
- Strong organizational skills with a commitment to providing exceptional customer service.
Join us in delivering outstanding dental care by ensuring our clinic remains a safe, clean, and welcoming space. Your dedication will help foster a positive environment where patients feel cared for from the moment they walk through our doors!
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person