Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you!
We can’t wait to get to know you!
This is a full‑time, 5-day on‑site role reporting to the Senior Director, Office Experience & Facilities. The Manager, Office Experience & Facilities is accountable for delivering a high‑quality, consistent workplace experience across the Bank’s Toronto headquarters and five regional offices. The role oversees office experience, facilities operations, space planning, health and safety, vendor management, and landlord relations to ensure each location operates safely, efficiently, and in alignment with the Bank’s service‑driven culture.
The position combines hospitality‑focused workplace leadership with hands‑on facilities management, regulatory compliance, and workplace strategy in a multi‑site environment. The ideal candidate brings strong AutoCAD capability, experience managing tenant‑landlord relationships, and working knowledge of LEED/WELL, accessible design, and occupational health and safety programs.
Office Experience & Workplace Culture
Facilities Operations & Maintenance
Space Planning & Workplace Strategy
Lead space planning activities, including test fits, occupancy planning, and hybrid‑workplace configurations.
Tenant & Landlord Relations
Health, Safety & Security
Sustainability & Accessible Design
Lead and manage a team of approximately 3–6 employees and contractors, providing direction, coaching, and performance management.
Post‑secondary education in Engineering, Architecture, Interior Design, Facilities Management, or a related discipline.
5–8 years of experience in facilities management, office experience, workplace operations, or property management, preferably within a multi‑site corporate or financial services environment.
Hands‑on experience with facilities and workplace technology platforms, including ticketing systems, space management tools, AutoCAD, CMMS solutions, and an understanding of building automation systems which are landlord managed.
What we offer [For full-time permanent roles]
\uD83D\uDCB0 Competitive discretionary bonus
✨ Market leading RRSP match program
\uD83E\uDE7A Medical, dental, vision, life, and disability benefits
\uD83D\uDCDD Employee Share Purchase Plan
\uD83D\uDC76\uD83C\uDFFD Maternity/Parental top-up while you care for your little one
\uD83C\uDFDD Generous vacation policy and personal days
\uD83D\uDDA5 Virtual events to connect with your fellow colleagues
\uD83C\uDF93 Professional development and comprehensive Career Development program
\uD83D\uDC9B A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Equity, Diversity & Inclusion
EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.
We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.
As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.
To learn more, visit eqb.investorroom.com and eqbank.ca.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
