Who We Are
8760 Expense Management is an Alberta-based company that has been in business since 2004. We pride ourselves on helping business clients optimize their expenses related to electricity and natural gas, credit card processing and cell phones. Our motto is: We win when our clients win. Helping clients is at the core of what we do. We also take pride in creating a positive, challenging and rewarding work environment and our focus is to provide career opportunities that can flourish over many years. We are in it for the long haul, and we want our staff to share in this same kind of approach. We have a team of industry experts and sales professionals, and we take a collaborative approach to achieving organizational success.
What We Do
We are an expense management firm which means we work with clients to devise strategies and solutions that will help contain, lower and/or optimize their expenses within 3 main areas:
1. Utilities – electricity and natural gas including retail contract procurement, delivery charge reviews and energy efficiency reviews.
2. Credit card processing – providing POS solutions that offer businesses state of the art features at a price that is fair and reasonable.
3. Cell phone management – using our pooled data management approach, we provide affordable cell phone plans for businesses and personal use.
At 8760, we are small company that looks to do big things. We take great pride in providing exceptional customer service, unbiased and honest advice along with a transparent approach to pricing. By combining exceptional service and expert advice along with fair and reasonable fees, we have built a large base of loyal and happy clients.
About the Role:
The Client and Contracts Coordinator supports internal teams and external partners by coordinating client onboarding, maintaining accurate records, and assisting with operational processes. This role plays a key part in ensuring a smooth client experience by managing information, supporting service delivery, and helping facilitate agreements and service arrangements.
Key Responsibilities
Client & Operational Support
- Support client onboarding, transitions, and ongoing account updates.
- Assist Sales and Operations teams with client communications, status updates, and service changes.
- Maintain accurate and up-to-date client records across internal systems.
Data Management & Administration
- Collect, review, and verify client information and documentation for completeness and accuracy.
- Enter, organize, and manage data within internal systems, spreadsheets, and tracking tools.
- Research, compile, and maintain client and service-related information.
- Prepare reports, summaries, and supporting documentation as needed.
Coordination & Process Support
- Coordinate service arrangements and assist with documentation related to client agreements.
- Liaise with external suppliers or partners to gather information, resolve issues, and support service delivery.
- Track progress of client requests and follow up on outstanding items.
- Assist with operational workflows, process improvements, and project-based initiatives.
Cross-Functional Support
- Collaborate with Sales, Operations, and Finance teams to ensure seamless execution of client-related activities.
- Provide backup support for various operational tasks as needed.
- Contribute to a positive team environment and support continuous improvement efforts.
Qualifications & Skills
- High school diploma required; post-secondary education in business or a related field is an asset.
- Experience in an office, administrative, or client service role preferred.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Excellent communication skills (phone, email, and writing).
- High attention to detail with a focus on accuracy and quality.
- Strong proficiency in Microsoft Office and comfort with web-based systems.
- Ability to work both independently and collaboratively within a team environment.
Why 8760?
At 8760, you’ll work hard, learn quickly, and collaborate with a team of professionals who value both performance and having fun. As a growing and evolving company, we offer opportunities to take on new challenges, develop your skills, and contribute fresh ideas.
- We support your learning and development, recognizing that building industry knowledge takes time. We’re committed to helping you succeed and grow in your role.
- We value autonomy, respect, and collaboration—teamwork and getting things done are at the core of how we operate.
- We encourage critical thinking, continuous improvement, and learning from experience.
- Everyone has a voice and the opportunity to contribute to shaping our future.
- We offer a comprehensive benefits package, paid vacation, quarterly team events, and a flexible, hybrid work environment.
8760 appreciates all applications; however, we will contact only candidates selected for an interview.
Pay: $50,000.00-$60,000.00 per year
Location:
Work Location: Hybrid remote in Edmonton, AB
