Position Summary
Under the general direction of the Shift Manager, Table Games, this position is responsible for the overall management and profitability of table games on a shift basis while establishing a safe and welcoming work environment for all team members. Develops performance objectives and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process . Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. This opening reflects current vacancies we have.
Key Accountabilities
- Provides leadership and direction to the table games operations as well as develops performance objectives and delivers performance evaluations for direct reports
- Monitors table games operations on a shift basis
- May monitor slots at some locations
- Responds to and resolves issues as escalated
- Verifies requests for fills/credits on the gaming floor; verifies and maintains inventories
- Verifies jackpots and table games wins
- Assesses active table game performance/results and reports to the Shift Manager
- Trains team members
- Participates in all table games marketing initiatives
- Inspects the games area for repair, maintenance and facilities reporting
- Verifies team members timesheets
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders (guests, ownership and team members)
- Ensures compliance with licensing laws, health and safety and other statutory regulations
Manages other initiatives as required
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Education and Qualifications
- High School Diploma
- Post Secondary education or suitable combination of education and experience an asset
- Minimum 3 years of experience in gaming management
- Minimum 3 years leadership experience
- Food Safety Certificate
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- Computer literacy in MS Office
Bilingual (English/French) is an asset but not required
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Work Environment Considerations
Regular casino environment, standing or walking for long periods of time, some exposure to noise, some exposure to verbal abuse, non-traditional work hours for our 24/7/365 operations
- Minimum Rate (CAD $) | Minimum Salary (CAD $)
32.25
- Job Rate (CAD $) | Midpoint Salary (CAD $)
36.80
- Maximum Rate (CAD $) | Maximum Salary (CAD $)
36.80
Artificial intelligence may be used to select applicants in our processes. All hiring decisions are made by humans.
