About Us
Six Moving is one of Toronto's leading moving and storage companies, recently voted the . We're professional, reliable, and just different enough to be memorable, starting with our iconic pink moving trucks you've probably spotted around the city.
From moving and packing to storage and everything in between, we cover the entire journey under one roof and hold ourselves to a high standard at every step. The pink trucks get the attention, but it's the standards behind them that keep people booking.
We're growing, and we're looking for a sharp, detail-oriented Booking & Logistics Coordinator to join the team.
The Role
This role is about far more than answering the phones. You'll be the reassuring voice that puts clients at ease, guiding them from their first inquiry through to move day so the whole experience feels calm, simple, and stress-free. You're often the difference between a client who feels anxious and one who feels completely looked after.
On the operational side, you'll turn inquiries into booked jobs and make sure each one fits into the day, coordinating customers, quotes, schedules, crews, and trucks, often all at once, to keep everything running smoothly.
Responsibilities
- Responding to phone calls, emails, and online inquiries promptly and professionally
- Preparing clear, accurate moving quotes
- Booking jobs and updating the daily schedule
- Coordinating crews, trucks, and timing so each day is logistically sound (right people, right place, right order, no wasted runs)
- Following up with leads and keeping clients informed from first contact through to move day
- Maintaining accurate records and flagging issues to the team early
- Making sure every client feels genuinely looked after
Requirements
- Strong communication, organization, and multitasking skills
- Comfortable working on Mac and within Google Workspace
- Calm and professional under pressure
- Available full-time Monday to Friday, with flexibility for the occasional Saturday during peak season
- A genuine team player who takes pride in doing things well
Assets
- 2+ years in a customer service, administrative, or coordination role
- Experience with scheduling or CRM tools
- A background in logistics, supply chain, dispatch, or warehouse operations
- Experience in moving, trades, or another fast-paced service business
Our Work Environment
This is a full-time, in-person role based at our East York office. You'll be part of a small, close-knit team in a fast-paced setting where priorities can shift quickly and no two days look quite the same. You'll have plenty of support as you become familiar with our systems and processes.
Availability
You'll need to be available to work full-time, Monday to Friday. During our peak season, we occasionally need Saturday coverage, so we're ideally looking for someone with a flexible schedule who's open to working the occasional weekend. Saturdays aren't part of your regular week, but the willingness to step in during our busiest stretches is important to us.
Compensation
- Pay starts at $18 to $21 per hour, plus performance bonuses
- Every new coordinator starts with a paid training and trial week
- You'll be paid from day one, and it gives both you and us a chance to make sure the role is the right fit
Benefits & Perks
- Room to grow with a supportive team
- Employee discounts on Six Moving services, PinkPack rentals, and BoxShop products
- On-site parking
- A friendly, casual office
Pay: $18.00-$21.00 per hour
Benefits:
- Casual dress
- On-site parking
Ability to commute/relocate:
- East York, ON M4B 1Z7: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience using scheduling, dispatch, or CRM tools? If yes, which ones? If not, how do you feel about picking up new software quickly?
- Our office runs on Mac and Google Workspace. How comfortable are you working in that environment day-to-day?
- This is a full-time Monday-to-Friday role, but during peak season, we occasionally need Saturday coverage. Are you open to working the occasional Saturday when needed? (Yes / No)
- Please rewrite the following sentence in a clear, professional tone, as if you were replying to a client: "Ok ya we can move u then, just tell me ur address.”
Experience:
- Customer service: 2 years (required)
Location:
- East York, ON M4B 1Z7 (preferred)
Work Location: In person
