Mission Statement: Understand the aspirations of seniors and respond with innovative support.
Vision Statement: Building inclusive communities where all seniors are connected to living their best possible life.
Position: Care Manager
Position Type: Full-Time, Permanent
Hours of Work: 35 hours per week, hybrid Position.
Compensation: $23.60-$30.62 Hourly
Reports to: Collaborative Practice and Care Services Manager
Date Posted: May 28, 2026
Deadline: Until position is filled
Position Summary:
Responsible to coordinate and conduct client assessments, problem identification, service coordination, counselling, education, advocacy, discharge planning and organize and coordinate support groups for clients and families. Responsible for ensuring client safety in all programs and services by tailoring to meet the psychosocial, physical, recreational, cultural and language needs of clients and caregivers.
Responsibilities:
- Provides Care Management services. Conducts assessments, prepares care and/or service plans, and provides case management for clients
- Provides crisis management, case counseling and follow-up plan as required, including liaising with the client’s family/caregiver and/or other care providers
- Provides crisis management, case counseling and follow-up plan as required, including liaising with the client’s family/caregiver and/or other care providers
- Works with clients and caregivers on individual, couple and family issues; and liaises with community partners including clients’ physician and/or other health professionals and or volunteers as needed
- Organizes and coordinates support groups and related services.
- Plans, implements, coordinates and facilitates support groups to enhance the adjustment of clients/caregivers.
- Conduct life skills assessment to determine client’s specific needs to enhance independent living capabilities and promote self-efficacy (e.g. money management, food preparation, fire safety, housekeeping, etc.)
Education:
- Post-secondary education in health and/or social services or equivalent work experience
- Membership in good standing with the Ontario College of Social Workers, Social Service Workers (OCSWSSW) an asset.
- Valid First Aid and CPR certificate an asset
Skills & Experience:
- Experience in working with senior population
- Knowledge of assessment, counseling, case management and group work
- Sensitive to the cultural needs of clients from various ethnic groups
- Excellent interpersonal, communication, decision-making and assessment skills
- Ability to work independently and co-operatively in a busy multi-disciplinary situation
- Adequate understanding of community resources (social, legal, health and financial)
- Fluency in a second language such as Cantonese, Mandarin, Korean, Tamil or other South Asian language, an asset
Working Conditions:
- Required to conduct home visits with clients and caregivers; working alone in the home
- Required to work occasional evenings and weekends
- Regular interruptions to support clients’ needs and crises
- Regular exposure to computer terminal
- May be exposed to communicable diseases
Other:
- Vulnerable Sector Screening Check required
- A valid driver’s license and a car are required for home visits.
Senior Persons Living Connected is an inclusive and diverse work environment. We encourage applications from all persons, including persons with disabilities. Accommodation will be provided upon request to our team at [email protected]
SPLC is committed to fair and transparent hiring practices. Hiring decisions are based on job-related qualifications, skills, and experience. Artificial intelligence tools are not used to screen, assess, or select applicants for this position.
Please submit your application by visiting our website at www.splc.ca/careers
While we thank all applicants for their interest, only those applicants selected for interview will be contacted.
