Overview
Join our vibrant downtown midrise apartment community as a dedicated Caretaking Couple, where your proactive approach and warm hospitality will create a welcoming environment for residents and visitors alike. In this dynamic role, you will serve as the primary point of contact for building maintenance, security, and resident relations as permanent live-in caretakers. Your energy, attention to detail, and commitment to excellence will ensure the property remains safe, well-maintained, and inviting. This is an exciting opportunity for a motivated pair to make a meaningful impact in a bustling urban setting while enjoying a rewarding partnership.
Responsibilities
- Perform routine property inspections to identify maintenance needs, safety hazards, and cleanliness standards.
- Manage building security by monitoring access points and conducting CCTV surveillance.
- Handle administrative tasks including data entry, filing, and maintaining accurate records using Microsoft Outlook, Excel and Word.
- Respond promptly to resident inquiries via phone or in person, providing exceptional customer service and resolving issues efficiently.
- Attend to the accurate monthly collection of rents and provide receipts to tenants and maintain records of payment.
- Assist with leasing activities by providing information about the property, scheduling tours, and supporting sales efforts when needed.
- Coordinate with vendors and contractors for maintenance repairs or upgrades while ensuring compliance with safety standards.
- Maintain building amenities and common areas including the exterior of the building and the parking lot to ensure they are clean, safe, and inviting at all times.
Qualifications
- Proven experience in previous management or caretaking positions is highly desirable.
- Strong customer service skills with excellent phone, text and email etiquette and negotiation abilities.
- General maintenance skills (eg. drywall repair, basic plumbing, changing a lock, etc)
- Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment.
- Excellent communication skills and a professional demeanor when interacting with residents, vendors, and team members. Hostility, rudeness and threats will not be tolerated.
- Successfully pass a criminal record check.
Desired Attributes
- High level of stress tolerance
- Attention to detail
- Empathy as well as firm boundaries with tenants
- Leadership
- Able to work independently as well as collaboratively
- Non-discriminatory; welcoming
- Patient and able to communicate effectively through potential language barriers.
We offer an attractive compensation package which includes a roomy 2-bedroom suite, all utilities (hydro, gas and water), a basic telephone line, cell phone and high-speed internet (benefits total are valued monthly at $1,600).
This position offers an engaging work environment where your proactive approach helps foster community spirit while ensuring the building operates smoothly. We value open-minded, energetic individuals who are eager to contribute their skills in property maintenance, customer service, and administrative support—making every day rewarding for residents and staff alike!
Pay: From $2,000.00 per month
Benefits:
- Casual dress
- Work from home
Education:
- Secondary School (preferred)
Licence/Certification:
- Class 5 Licence (required)
Work Location: In person
