Where people operations meet business execution
Most companies treat HR as paperwork.
We don't.
At PakFactory, HR is about building the foundation that allows a company to scale—its people, processes, and culture.
We're looking for an HR & Admin Coordinator who wants to be more than an administrator. You'll work directly with our CEO to build and strengthen the company's HR infrastructure, helping establish the policies, processes, and systems that support a growing organization.
From creating company policies and maintaining legislative compliance to coordinating recruitment, onboarding, WSIB administration, employee records, and day-to-day HR operations, you'll play a key role in shaping how our people function operates.
This is a hands-on role for someone who enjoys creating structure where it doesn't yet exist. You'll help build processes, improve documentation, and ensure our HR operations are organized, compliant, and scalable as we continue to grow.
You won't be stepping into a fully built HR department.
You'll be helping build it.
What you'll own
HR framework: Help build and continuously improve the company's HR structure, policies, procedures, templates, and employee documentation.
Policy development: Draft, maintain, and update company policies, employee handbook content, forms, and HR processes.
Compliance: Support compliance with the Employment Standards Act (ESA), Occupational Health & Safety Act (OHSA), Ontario Human Rights Code, WSIB requirements, and other employment legislation.
WSIB administration: Coordinate workplace injury reporting, claims administration, return-to-work documentation, and communication with WSIB.
HR Operations
Employee lifecycle: Coordinate recruitment, onboarding, offboarding, employment changes, probation reviews, and employee documentation.
HR administration: Maintain HRIS, employee records, employment agreements, organizational charts, and personnel files.
Benefits & payroll: Support benefits administration, payroll changes, employee enrollments, and HR reporting.
Employee support: Respond to employee HR inquiries while maintaining confidentiality and professionalism.
Office & Administration
Office operations: Coordinate office administration, vendors, supplies, facilities, and general business support.
Administrative projects: Support the CEO with administrative and people-related initiatives that improve business operations.
Process improvement: Identify opportunities to simplify, standardize, and automate HR and administrative processes.
You're a fit if you
- Enjoy building systems instead of simply maintaining them.
- Like creating structure, documentation, and processes from the ground up.
- Can balance day-to-day administration with longer-term improvement projects.
- Are comfortable working directly with senior leadership and taking ownership.
- Naturally stay organized, proactive, and detail-oriented.
- Want broad exposure across HR, compliance, administration, and business operations.
What we're looking for
Must-have
- 2–5 years of experience in HR, HR Operations, People Operations, or Office Administration.
- Experience coordinating recruitment, onboarding, employee documentation, and HR administration.
- Exposure to drafting or maintaining HR policies and procedures.
- Familiarity with Ontario employment legislation and HR best practices.
- Experience handling or supporting WSIB administration is an asset.
- Excellent organizational, written communication, and stakeholder management skills.
- Ability to handle confidential information with discretion.
Nice-to-have
- Experience implementing or improving HR processes in a growing company.
- Experience using an HRIS (Zoho People or similar).
- Experience supporting payroll and employee benefits administration.
- CHRP designation (or working toward one).
Job Type: Full-time
Pay: $45,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Company events
- On-site parking
- Paid time off
Flexible language requirement:
Work Location: In person
