Job Summary
As a Shift Supervisor in our dynamic coffeehouse environment, you will lead daily operations to ensure an exceptional customer experience while maintaining high standards of quality, safety, and efficiency. Your energetic leadership will motivate team members, oversee food and beverage preparation, and uphold our commitment to hospitality excellence. This role offers an exciting opportunity to develop your supervisory skills within a fast-paced, food-focused setting, fostering a collaborative atmosphere that celebrates teamwork and service excellence.
Responsibilities
- Supervise daily store operations, ensuring smooth workflow during shifts and adherence to company policies.
- Lead and motivate team members, providing coaching, training, and feedback to enhance performance and customer service.
- Oversee food preparation and cooking processes, ensuring all products meet quality standards and food safety regulations.
- Manage cash handling procedures, including POS (Point of Sale) transactions such as Micros POS systems, accurately processing orders and payments.
- Monitor food handling practices, ensuring compliance with health and safety standards across all food industry protocols.
- Assist with interviewing and onboarding new team members to build a strong, capable workforce.
- Maintain a clean, organized environment in the kitchen and dining area, supporting overall restaurant management efforts.
Skills
- Proven experience in food service, restaurant management, or hospitality roles with a focus on supervising teams.
- Strong background in food preparation, cooking, and food handling within the food industry or restaurant settings.
- Familiarity with POS systems such as Micros POS for efficient transaction processing.
- Demonstrated leadership skills with experience in team management and supervising staff.
- Excellent customer service skills with the ability to handle diverse guest needs professionally.
- Knowledge of food safety standards and proper kitchen procedures to ensure compliance.
- Experience in interviewing potential employees and supporting restaurant operations management.
- Ability to manage cash handling accurately and efficiently during busy shifts.
Join us as a Shift Supervisor where your leadership fuels a vibrant team dedicated to delivering memorable experiences through exceptional service and quality products!
Pay: $18.00-$20.00 per hour
Ability to commute/relocate:
- Concord, ON L4K 5W7: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Stabucks: 3 years (required)
Work Location: In person
