Who we are
Elaichi Patisserie was founded in 2023 by a French-trained pastry chef with a vision of bringing together the elegance of French pastry and the vibrant flavours of India. What began at Vancouver farmers markets has grown into a beloved local artisan bakery known for its handcrafted, Indian-inspired pastries.
Today, we create everything from scratch using premium ingredients and traditional French techniques, offering a unique collection of croissants, viennoiserie, and seasonal pastries that celebrate bold, unexpected flavour combinations.
Now, we're opening our first café in Mount Pleasant and are looking for someone who shares our passion for exceptional hospitality, specialty coffee, craftsmanship, and community. As a small, woman-owned business, we're building something thoughtful, welcoming, and full of heart—and we'd love you to be part of it.
We're looking for someone who is passionate about hospitality, small businesses, specialty coffee, and creating memorable guest experiences. You take pride in your craft, lead by example, and thrive in a fast-paced, collaborative environment.
Job Overview & what we are looking for
Specialty Coffee & Beverage Expertise
- Experienced barista with a strong foundation in specialty coffee.
- Confident dialing in espresso daily, adjusting grind settings, and maintaining consistent extraction throughout service.
- Deep understanding of specialty coffee, including single-origin beans, roast profiles, brew methods, milk texturing, and latte art.
- Experience developing or contributing to seasonal beverage menus, signature drinks, and café beverage programs.
Leadership & Operations
- Previous experience managing or helping open an independent café, bakery, restaurant, or specialty food business.
- A confident leader who enjoys coaching, mentoring, and developing high-performing teams.
- Able to maintain high standards while creating a positive, supportive work environment.
- Comfortable making decisions independently and taking ownership of day-to-day operations.
- Highly organized with strong attention to detail and a systems-oriented mindset.
Hospitality & Customer Experience
- Passionate about delivering warm, genuine hospitality and building lasting relationships with guests.
- Community-minded—you see regulars as neighbours, not just customers.
- Calm, professional, and solutions-focused when handling customer concerns.
- Positive, approachable, and someone whose presence naturally elevates the energy of the team.
Problem Solving & Adaptability
- Resourceful and proactive—you solve problems before they become bigger issues.
- Comfortable wearing many hats, whether that's serving customers, receiving deliveries, merchandising pastry displays, training staff, or troubleshooting the espresso machine.
- Thrives in a fast-paced environment and adapts quickly when priorities shift.
- Takes initiative without waiting to be asked.
Key Responsibilities
- Lead all day-to-day front-of-house operations and ensure an exceptional guest experience.
- Prepare consistently outstanding espresso-based beverages and specialty coffee.
- Dial in espresso daily and maintain optimal coffee quality throughout service.
- Monitor espresso extraction, grinder calibration, milk texture, and beverage consistency.
- Develop, refine, and maintain specialty beverage recipes and seasonal drink menus in collaboration with ownership.
- Explore innovative beverage concepts inspired by Indian flavours, spices, botanicals, and seasonal ingredients.
- Train and mentor baristas to maintain exceptional coffee quality and hospitality standards.
- Recruit, onboard, coach, and develop front-of-house team members.
- Create weekly schedules and lead daily shift operations.
- Foster a positive, accountable, and collaborative team culture.
- Deliver warm, personalized hospitality and build strong relationships with regular guests.
- Resolve customer concerns professionally and confidently.
- Merchandise pastry displays to maximize visual appeal and sales.
- Recommend thoughtful pastry and beverage pairings to enhance the customer experience.
- Drive beverage and pastry sales through excellent product knowledge and genuine hospitality.
- Oversee inventory for coffee beans, milk, syrups, packaging, retail products, and front-of-house supplies.
- Minimize waste and maintain accurate inventory records.
- Manage opening and closing procedures, cash handling, and daily reconciliation.
- Ensure the café, equipment, and customer areas remain clean, organized, and compliant with food safety standards.
- Perform routine maintenance and cleaning of espresso machines, grinders, and brewing equipment, and coordinate servicing when required.
- Monitor labour costs, productivity, and operational efficiency.
- Continuously identify opportunities to improve systems, workflows, customer experience, and café performance.
Pay: $24.00-$26.00 per hour
Benefits:
- Discounted or free food
- Extended health care
Work Location: In person
