Who We Are:
Optical Studio is a local, independently owned optometry clinic with two locations dedicated to enhancing the way people experience life. Guided by our core values, Inspired, Compassion, Teamwork, Quality, Respect, and Timeliness. We create a supportive, patient-focused environment where patients and employees feel valued. Our team is passionate about delivering exceptional care and continuously growing together.
Who You Are:
You are a patient-first focused professional with a strong clinical mindset and a genuine drive to become an expert in delivering high quality treatments. You understand that deep knowledge directly impacts patient outcomes, confidence, and overall experience. You think critically, pay close attention to detail, and enjoy treating patients and understanding the why behind complex situations in a fast-paced, team-based environment.
You are a clear and confident communicator, ask thoughtful questions, and translate technical information into practical, easy-to-understand guidance for team members and patients. Balancing an analytical, systems way of thinking with a compassionate, patient-focused approach.
You are self-motivated, organized, and comfortable working independently and supporting and collaborating with others. You have excellent time management, multitask efficiently, and take pride in delivering accurate, high-quality work.
Once fully trained, you become the expert resource for the team by sharing expertise, treatment options and solutions, and elevating the overall understanding of the dry eye processes.
Position Purpose and Objectives:
On-the-job training in dry eye therapies will be provided, and once fully trained your primary responsibilities will encompass, but not be limited to:
- Maintain Dry Eye Standard Operating Procedures.
- Utilize the IPL (Intense Pulsed Light), RF (Radiofrequency), and Lipiflow technologies to perform dry eye treatments, ensuring correct and safe application tailored to individual patient needs.
- Educate patients on the underlying causes of dry eye and skin conditions, available treatments, and lifestyle modifications for optimal health.
- Recommend products and regimens to support treatment outcomes and skin health.
- Conduct follow-up calls or emails post-treatment to ensure the efficacy of the treatment and adherence to recommended regimens.
- Provide ongoing support for maintenance and adjustments to treatment plans as necessary.
- Collaborate with doctors and Patient Care team.
- Monitor and improve use of CSI Dry Eye software.
- Schedule dry eye related appointments.
- Set and manage recalls for Dry Eye appointments and follow ups.
- Ensure patients receive consistent high-quality education.
- Monitor patient feedback.
- Maintain and improve educational tools.
- Work with the clinic manager to manage supplier relationships.
- Assist in background duties such as room stocking, cleaning, and maintaining an organized work environment.
- Manage inventory of skincare products and dry eye consumables.
- Maintain equipment readiness by running autoclaves and ensuring all instruments are sterile and prepared for use.
Required Qualifications
- High School Diploma or equivalent
- Medical aesthetic license or relatable experience
- Strong time management and organizational skills
- Clear and professional verbal and written communication skills
- Ability to set priorities and manage multiple tasks
- Manual Dexterity
- Exceptional attention to detail, and critical thinking.
- Ability to handle challenging situations tactfully and diplomatically
What we offer:
- Comprehensive benefits program
- Store Discount
- Professional development opportunities
- Company events
- Complimentary parking
Pay: Wage will correspond with experience and education.
Don’t meet every single requirement? That’s okay — we value diverse backgrounds and are open to candidates with related experience. If you are passionate about delivering exceptional patient care and want to work in a supportive, dynamic, and continuous learning environment, apply now to join our team!
How to apply:
Send your resume to: [email protected]
Or in person at the Lethbridge Office with Miranda or Victoria.
Closing date: Open until a suitable candidate is found.
We thank all who apply. However, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Work Location: In person
