Studio Belle Atelier is a fine art portrait studio based in Calgary, Alberta and one of the most distinctive women's experiences in the country. For over 14 years we have been creating portraits for women at turning points in their lives: milestone birthdays, the end of long recoveries, the beginning of new chapters. The women who come to us are not looking for a photoshoot. They are looking for evidence. Evidence that they are beautiful, worthy, and deserving of being documented exactly as they are.
More than just a salesperson, we are looking for a Client Concierge and Advisor the person who conducts our full client consultation calls to join our all-female team.
This is not a booking role. It is not a customer service role. It is one of the most important calls in a woman's Studio Belle journey - the conversation where she shares her story, plans her session, and makes the decision to invest in something she may have been putting off for years.
Each call typically 25-30 minutes covers five things: learning who she is and why she came to us, building the creative vision for her session, walking her through what the day looks like, presenting the investment with confidence and clarity, and booking her with a retainer collected before you hang up. You are the first person who truly knows the client. The photographer, the stylist, and the studio team will use the session brief you create to serve her well on the day. The quality of the session reflects the quality of this call.
You Are our Person if-
- You are genuinely curious about people; not performing interest, but actually moved by other people's stories
- You listen before you speak. You do not plan your next question while someone is still answering the last one
- You can hold emotional weight without flinching. When someone shares something heavy, you stay present - you don't rush past it or over-therapise it
- You are confident discussing money. You do not hedge around the investment or make people feel judged for asking what things cost
- You have natural warmth that does not tip into informality - you are elevated, polished, and personal all at once
- You are detail-obsessed. You take notes in real time. You never ask someone to repeat something they already told you
- You believe that what we create here matters - not because you've been trained to say so, but because you understand what it does for women
- You are consistent. You can have a hard call, take five minutes, and bring the same energy to the next one
You love helping people... You love talking on the phone... You love working in a place that makes a difference in people’s lives! You are an outbound calling expert and ready to make a difference in people’s lives.
If this is you, and you’re looking for the perfect job where you can have fun, and feel more fulfilled at work by helping others, then come have a conversation with us!
In summary; you will be responsible for outbound calls to our leads, you will establish relationships with clients and schedule appointments for the Studio. You will also be returning calls and following up on leads. You will ask the clients qualifying questions to uncover needs and motivations, and ensure that each client receives a consultative experience.
Attention to detail is very important to us... Place this phrase at the top of your cover letter and the subject line of your email: “I love people and want to help empower them!” and your resume will receive special consideration.
This is a rewarding opportunity for the right candidate who wants to make their mark in helping people feel better about themselves while creating heirlooms that they will cherish forever.
Schedule -flexible options
3 -4 days per week with flexible schedule
Qualifications:
Ideal candidates are:
- Outgoing, Reliable, Mature, Well-spoken, Energetic, and can strike up a good conversation in any situation.
- Experience with High-touch or luxury sales - women's wellness, aesthetics, coaching, beauty, interior design, or any environment where the conversation is the product
- Experience with mission-driven work is an asset
- Appointment Setting experience over the phone would also be an asset.
- Candidates should be able to work in a fast-paced and dynamic environment.
- Have a passion for talking on the phone and connecting with people
- Previous roles in phone-related positions are an asset and requirement.
- Possess excellent written, verbal, and telephone communication skills, and having confident phone mannerisms is a must.
- Proficiency with Microsoft Office (Excel, Word, Outlook)
- Experience with CRMs, taking payments
- Excellent organizational and time management skills
- Must be patient, empathetic, and possess the ability to listen to people while taking notes.
What’s in it for you:
We bring to the table an incredible work culture. In addition to a competitive salary, and opportunities for growth. Also… a healthy work/life balance in a non-toxic, mission-driven work environment that is dedicated to empowering women! The satisfaction of knowing every booking you make becomes an experience someone will carry for the rest of their life
***THIS IS THE ONLY WAY TO APPLY***
We're looking forward to hearing from you. Send your cover letter and resume to [email protected]. Don’t forget to apply with that special message to make sure you shoot to the top of our list.
Requirements:
2 years Phone Sales / Appointment Setting Experience
2 years Administrative or CRM Experience
2 years Outbound Phone Experience in consultative roles
Job Types: Part-time, Freelance
Pay: $20.00-$25.00 per hour
Benefits:
- Casual dress
- Company events
- Flexible schedule
- On-site parking
Experience:
- Consultative Sales: 1 year (required)
- Outbound Sales Call: 1 year (required)
Work Location: Hybrid remote in Calgary, AB T2H 1L9
