The Edmonton Police Service is seeking a Fingerprint Technician I for the Police Information Check & Alarm Control Section. The successful candidate must be a team player, committed to providing exemplary customer service and able to work in a very busy and dynamic environment.
Key responsibilities of this position include:
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Taking both digital and ink fingerprints.
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Comparing and identifying fingerprints for the purpose of verifying criminal records on police information check certificates.
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Accurately processing police information check applications and preparing police information check certificates.
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Processing local police record forms for the purpose of record suspensions applications.
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Responding to local indices requests.
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Providing excellent customer service to in-house and external customers.
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Collecting and processing payments for police information checks, civil fingerprinting services, alarm permits and false alarm invoices.
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Responding to customer inquiries either on the phone, in person or electronically.
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Performing other related duties as required.
Qualifications:
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Job Level: Completion of a two (2) year Community College Law Enforcement Diploma with a minimum of one (1) year of experience in fingerprint processing or an equivalent combination of directly related training and experience.
Opportunity Concept: Completion of a two (2) year Community College Law Enforcement Diploma. -
Completion of either the Edmonton Police Service Fingerprint Theories Course or other equivalent fingerprint training.
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Experience in conducting Niche UA, CPIC and JOIN queries.
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Exemplary interpersonal and customer service skills. Previous customer relations experience would be considered an asset.
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Ability to work with minimal supervision.
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A minimum of one (1) year recent cash handling experience would be considered an asset.
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Must possess excellent verbal and written communication skills.
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Proficiency with Microsoft Word, Excel and Outlook.
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Working knowledge of the Criminal Code and Alberta police information check disclosure guidelines would be considered an asset.
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Applicants will need to support the number of individuals fingerprinted and fingerprint comparisons done during the interview stage by providing a record.
Hours of Work: 40 hours per week, 8 hours per day. Work shift is 0745hrs to 1615hrs Monday to Friday.
Salary Range: The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
Job Level:
21B, Salary Grade: 014, $29.92 - $37.55 (Hourly), $2,393.90 - $3,004.20 (Bi-Weekly), $62,481.31 - $78,408.58,(Annually).
Opportunity Concept:
21C, Salary Grade: 015, $27.40 - $29.92 (Hourly), $2,192.10 - $2,393.90 (Bi-Weekly), $57,213.29 - $62,481.31 (Annually).
General:
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The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
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We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
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Please include a current resume and covering letter with your online application.
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The successful candidate may be required to travel to alternate work locations as needed.
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Applicants may be tested.
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As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.
Applicants who have completed post secondary education outside of Canada are encouraged to obtain an assessment of their credentials through the International Qualifications Assessment Service (IQAS), https://www.alberta.ca/international-qualifications-assessment.aspx or another recognized Canadian credential evaluation service. For a list of designated evaluators, please visit the Alliance of Credential Evaluation Services of Canada, https://canalliance.org/en/default.html. Including an IQAS certificate or other credential assessment certificate from a recognized Canadian credential evaluation service with you application is recommended to support the evaluation of the applicant’s educational qualifications.
The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.
HR Technician: CS
