Summary
Are you equipped with foundational experience in an insurance brokerage environment and a passion for delivering top-tier customer service? If so, you may be the perfect match for the Cornerstone Insurance team!
At Cornerstone Insurance, the role of a Personal Insurance Specialist is a flexible and invigorating opportunity, ideal for individuals dedicated to providing elite customer service to a dedicated book of business. Our foundation is built upon relationships and trust. We're seeking someone with an understanding of insurance, ability to provide proactive, value-based advice, focusing on account-rounding, and building long-term client loyalty.
Guided by our values of customer centric excellence, we're searching for someone who understands that delivering outstanding customer experiences involves more than standard service – it's about crafting a lasting and impactful impression with a genuine commitment to fostering a culture rooted in teamwork and camaraderie. If you thrive in a dynamic, supportive, and growth-driven workplace, we invite you to apply. Join us and be part of shaping a fulfilling career dedicated to exceptional customer care!
Key Responsibilities:
- Drive exceptional customer service experiences
- Foster meaningful relationships with clients
- Ensure coverage aligns with established standards
- Provide polished and professional insurance quotes
- Strive towards, and surpass, monthly sales targets
Qualifications We Value:
- 5+ years of outstanding customer service expertise
- 1 - 2+ years of Insurance brokerage experience
- Experience in client service roles that require both relationship management and solution-based selling
- Proficient in EPIC, Applied Rating Services, and Microsoft Office
- Current Alberta Insurance Council Level 1 General License
- A growth mindset, emotional intelligence, and excellent communication skills
Our Culture:
- Emphasis on positive energy and drive as a core cultural trait
- Value placed on work-life balance for employee well-being
- Strong commitment to fostering relationships with clients
- Collaborative, team-focused environment that celebrates successes together
Perks of Aligning with Cornerstone:
- Competitive salary with bonus incentives
- In person training and integration to our team
- Opportunity to work up to 3 days per week remotely after probation period
- Flexible work arrangements supporting work/life balance
- Generous benefits, including health coverage and industry education support
- Enjoy paid vacation, volunteer time, and a day off on your birthday
We value a strong team culture and host regular events that celebrate successes, build connections, and bring our team together. From casual gatherings to team-building activities, these events are a fun way to strengthen collaboration and enjoy working together. If this opportunity appeals to you, apply now for a chance to thrive with Cornerstone Insurance!
Job Types: Full-time, Permanent
Pay: $60,000.00-$65,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Work from home
Ability to commute/relocate:
- Edmonton, AB T5S 2J1: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What aspect of Insurance sales do you enjoy the most?
- Do you prefer to focus on sales or customer service?
Education:
- Bachelor's Degree (preferred)
Experience:
- Insurance Brokerage: 1 year (required)
Licence/Certification:
- Alberta Level 1 General License (required)
Work Location: Hybrid remote in Edmonton, AB T5S 2J1
