Overview
We are looking for a highly organized Administrative Assistant to support daily office operations and maintain our Credential Management System. As the first point of contact for trades workers, employers, and regulators, this role requires strong communication skills, attention to detail, and a customer-service mindset.
Key Responsibilities
- Provide professional customer service via phone and email inquiries.
- Maintain and update the Credential Management System (daily, weekly, quarterly tasks).
- Process registrations, applications, certifications, and renewals.
- Manage office supplies, mail distribution, and general administrative support.
- Prepare Board meeting packages and assist with scheduling.
- Support communications: drafting emails, documents, and updating SharePoint/internal resources.
Qualifications
- Proficient in Microsoft Word, Excel, and Outlook; PowerPoint/SharePoint are assets.
- Secondary school required; post-secondary business/accounting preferred.
- Office experience and familiarity with credentialing or certification processes preferred.
- Strong multitasking, communication, and interpersonal skills.
Pay: $45,000.00-$60,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
Ability to commute/relocate:
- Surrey, BC: reliably commute or plan to relocate before starting work (required)
Language:
- Fluent English (required)
Work Location: In person
