Hiyota Parts is looking for a creative, organized, and automotive-focused individual to join our team as a Content Creator, Social Media & Customer Experience Coordinator.
This role is ideal for someone who loves automotive culture, enjoys creating content, and wants to be part of a growing company specializing in high-quality automotive parts and accessories.
You will work closely with our team to document our products, projects, customers, and day-to-day operations while also supporting customer communication and general business operations.
Job Details
Schedule: Full-time, Monday–Friday
Hours: 9:00 AM – 5:00 PM
Location: Primarily in-office (Vancouver, BC)
Remote Work: Some flexibility available for select tasks
Travel: Occasional travel for automotive events, customer vehicles, product launches, and filming opportunities
ResponsibilitiesContent Creation & Photography/Videography
- Film daily shop activities and automotive projects
- Capture product installations, launches, and demonstrations
- Photograph new products and inventory
- Record educational and technical automotive content
- Document manufacturing, fabrication, and R&D projects
- Capture customer vehicles, builds, and testimonials
- Create content for Instagram, Facebook, TikTok, and YouTube
- Organize and maintain the company’s photo and video library
Social Media Management
- Schedule and publish social media content
- Write captions and prepare posts
- Upload content across multiple platforms
- Monitor comments, messages, and community engagement
- Help grow Hiyota’s online presence
- Collaborate with the team on upcoming campaigns and content ideas
Customer Experience
- Answer incoming phone calls professionally
- Respond to customer inquiries
- Assist customers with basic product questions
- Direct customers to the appropriate team member
- Welcome walk-in customers and provide a positive experience
Shop & Administrative Support
When not creating content, you will assist with day-to-day operations, including:
- Preparing products and vehicles for photography/video
- Taking inventory photos
- Organizing product and media files
- Helping prepare orders and packages when needed
- Supporting trade shows, automotive events, and launches
- Maintaining an organized showroom and workspace
- Assisting with general administrative tasks
Qualifications
- Must have your own camera equipment
- Valid driver’s license required
- Passion for automotive culture and vehicles
- Strong interest in JDM vehicles is highly preferred
- Comfortable learning about automotive parts, accessories, and technical products
- Strong communication and customer service skills
- Experience with social media platforms (Instagram, TikTok, YouTube, Facebook)
- Organized, reliable, and self-motivated
- Comfortable working in a fast-paced automotive environment
- Basic photography/videography experience is an asset
- Marketing, content creation, or automotive experience is an asset
Why Join Hiyota?
- Competitive salary
- Health and dental benefits
- Employee discounts on automotive products
- Opportunities to attend automotive events and trade shows
- Work alongside experienced mechanics, fabricators, engineers, and automotive enthusiasts
- Opportunity for career growth into marketing, content, or brand leadership roles
- Be part of building exciting automotive brands from the ground up
If you are passionate about cars, content creation, and connecting with an automotive community, we would love to hear from you.
Pay: From $25.00 per hour
Benefits:
- Company car
- On-site parking
- Work from home
Work Location: Hybrid remote in Burnaby, BC V5A 2Z6
