Customer Service Representative
Customer-focused position with a service-based sales program that can significantly increase your income.
Devon Transport is looking for a motivated and customer-focused individual to join our team. This is a fast-paced role that combines customer service, sales, administration, and vehicle coordination in a fun and positive work environment.
Responsibilities
- Assist customers in person, by phone, and by email
- Quote rates and explain products and services effectively
- Open and close rental agreements accurately
- Promote products and services using a customer-focused sales approach
- Communicate with branch staff, support departments, and other locations
- Resolve customer concerns professionally and efficiently
- Complete administrative and daily operational tasks
- Coordinate same-day and upcoming fleet needs
- Clean vehicles to company standards
- Identify and document vehicle damage
- Assist customers through the claims reporting process
- Participate in ongoing training and development
Requirements
- Valid Class 5 Driver’s License
- Customer service experience preferred
- Strong communication and problem-solving skills
- Reliable, punctual, and professional
- Comfortable working independently and in a team environment
- Flexible and adaptable in a fast-paced setting
- Vehicle knowledge considered an asset
- Willingness to learn and grow within the company
Working Conditions
- Schedule includes weekends and holidays
- Ongoing training and feedback provided
- Fast-paced customer service environment
Why Join Us
- Service-based sales incentives
- Supportive team environment
- Ongoing training and development
- Opportunity for advancement within the company
If you enjoy working with people and thrive in a fast-paced environment, we’d love to hear from you.
Job Types: Full-time, Fixed term contract
Pay: $19.00-$20.00 per hour
Licence/Certification:
- Class 5 Licence (required)
Location:
- Campbell River, BC V9W 1C7 (required)
Work Location: In person
