About Us
Azura Medical Clinic is a busy medical clinic dedicated to providing high-quality patient care in a professional and compassionate environment. We are currently seeking a reliable and organized Medical Office Assistant to join our team.
Position Summary
The Medical Office Assistant (MOA) is responsible for providing administrative and clerical support to physicians and healthcare staff. This role involves patient reception, appointment scheduling, medical documentation, and coordination of clinic operations.
Key Responsibilities
- Greet and check in patients in a professional and courteous manner
- Schedule and confirm patient appointments
- Manage incoming calls and respond to patient inquiries
- Maintain patient records and ensure confidentiality of medical information
- Process referrals, requisitions, and medical forms
- Scan, index, and attach medical documents (e.g., faxes, lab results) to electronic medical records (EMR) Healthquest experience
- Coordinate communication between physicians, patients, and external healthcare providers
- Handle billing tasks and insurance documentation if required
- Maintain an organized and clean reception area
- Perform other administrative duties as assigned
Qualifications
- Completion of a Medical Office Assistant / Medical Administration program preferred
- Previous experience in a medical clinic or healthcare setting is an asset
- Experience using Electronic Medical Record (EMR) systems
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Knowledge of medical terminology is an asset
- Ability to maintain patient confidentiality and privacy (PHIPA compliance)
- Proficiency in Microsoft Office (Word, Outlook, Excel)
Skills & Competencies
- Attention to detail
- Professionalism and reliability
- Ability to work in a fast-paced environment
- Strong interpersonal skills
- Problem-solving and time management
Pay: $16.00-$19.00 per hour
Benefits:
Work Location: In person
